Customer Service Marketing Specialist

Rohit makol

Manager

Phone: 884-***-****

Email: ***********@*****.***

Twitter: twitter.com/rohitmakol

Summary

Self-motivated and analytically-minded with 10+ years of experience in banking and retail business marketing.

Experience in managing account as well as customer handling.

Experience

2012-2013

Works as a teller in Hdfc bank

2013-2016

Works as a customer service officer in axis bank

2016 onwards

Working as a Manager at Daksh cloth house.

Manage sales and accounts of firm.

Key achievement:

Increase revenue of firm.

Increase sales by innovative ideas

Increase capital of firm

Identified a problem and solved it

Contributed to good customer service

Cash drawer maintenance

Marketing Specialist

Recommended marketing plans and activities for products and product lines to establish, enhance and distinguish product placement. Increased the sales of products and sell multiple brand items through customer engagement.

Conducted market research.

Key achievement:

Collaborated with business team members to plan, develop and produce promotional tools.

Education

2012

Master of Business Administration (MBA), Marketing and bachelor in computer application.

APEEJAY

Relevant coursework:

Consumer Market Research

Integrated Marketing Communications

Digital Marketing

Brand Management

Certifications

Banking training certificate

Interest

oCooking

oLong driving

Key Skills

Outreach marketing

Problem-solving

Adaptability

Oral and written communication

Languages

English

Punjabi

Hindi

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