Service Representative Customer
Resume:
Jessica Cofer
Customer Service Representative
Wilton Manors, FL
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Ss Media
Customer Service Call Center - Fort Lauderdale, FL January 2020 to July 2020
I answered calls from diabetic patients concerning upgrades for their medical supplies and prescriptions.
Prep Cook/Line Cook
Bos beach
May 2018 to February 2019
I was a prep cook for this company preparing a variety of foods for the line while cross training on the grill pantry and fry station
Customer Service Representative
iQor - Fort Lauderdale, FL
January 2016 to January 2019
I answered inbound calls from roadside assistance customers concerning flat tires if they had no fuel. I Also assisted with tows and etc. All through their insurance agency's Customer Service Representative/Call Center
Teleperformance - Fort Lauderdale, FL
January 2015 to January 2017
I answered inbound from Comcast customers concerning their bills. I assisted them with making payments and any other questions or concerns they may have had. Shipping/Receiving Clerk/Picking/Packing/Assembling Football Fanatics - Jacksonville, FL
January 2015 to January 2017
I worked in the shipping department shipping sports items, I also picked items that were to be shipped, and worked on the assembling line.
Education
Associate in Business administration
Independence University
May 2019 to Present
Associate's degree in Psychology
Florida Memorial University - Miami, FL
January 2013 to January 2014
Culinary arts management
Art Institute of Fort Lauderdale - Fort Lauderdale, FL Skills
• Grill
• Food Prep
• Food Service
• Kitchen Staff
• Customer Service
• Time Management
• Microsoft Office
• Microsoft Word (1 year)
• Microsoft Powerpoint (2 years)
• Microsoft Excel (1 year)
• Pivot Tables
• English
• Picker Packer
• Shipping Receiving
• Warehouse Associate
• Shipping
• Order Puller
• .NET
• Technical Support
• Front Desk
• Multi-line Phone Systems
• Culinary Experience
Certifications and Licenses
food handler certificate
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