Qa Analyst Data

LOYISE WASHINGTON

**** ****** *****, *****, *********, 70710, US 318-***-**** advlwc@r.postjobfree.com Please refer to my resume for more details outlining my qualifications and work experiences. I am here by submitting it to you for your review, evaluation, and consideration. I am eager to apply my skills and knowledge with your company and I am confident that, given the opportunity, I will perform in a highly professional manner with all duties assigned and be an asset to your organization.

Microsoft Computer Expert

Billings, Records Management

Reconciling, Accuracy, Accountable

Electrical drafting

Test Engineering

Budgets/Excel/Graphs

Software/algorithm design and development

Technical troubleshooting

Problem resolution

Statistical analysis

Quality control

Organization

Client acquisition expert

Appointment scheduling

Relationship development

Policy quoting and pricing

Negotiation skills

Vendor invoice processing

Payment processing

Accounting remittances

Financial Management

Family and Consumer Sciences Communication - Bachelor of Science 2011 Northwestern State University Natchitoches, LA

High School 2005

Natchitoches Central High School Natchitoches, LA

Quality Assurance Analyst September, 2022 to Present Axelon Services Corporation Massena, NY

Create and execute pseudo tax returns that can be reused in subsequent testing. Verify tax forms function as expected for Rollover functionality. Verify all fixed defects are functioning as intended. Verify that forms calculate correctly according to the form instructions. Identify, document, and report defects encountered during testing phases. Re-test forms to ensure corrections on defects previously reported are as intended. Ability to manage the testing status of multiple forms throughout the testing process. Revenue Data Analyst III March, 2017 to November, 2021 Louisiana Department Of Revenue Baton Rouge, LA

Conduct transactions with individuals regarding different types of tax entities. Executing strategies to ensure great customer satisfaction. Ensure customers are in compliance with local, state, and federal laws. This includes collecting and preparing tax data, reviewing returns, performing tax research, and maintaining confidential records.

Oversaw member information reconciliation procedures and paperwork. Conducted outbound verification member telephone contact. Processed tax payments, set up payment plans, and worked to resolve issues with delinquent taxpayers. Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Bank Teller/ATM Tech October, 2011 to July, 2015

Sabine State Bank and Trust Company Natchitoches, LA Process transactions such as deposits, cash checks, money withdrawals. Receive mortgage, loan, or bill payments.

Completed highly accurate, high-volume money counts using both manual and machine-driven methods. Completed special procedures such as ordering new checks, stopping payments, and investigating identity theft for customers. Used computerized financial data to find answers to questions about specific accounts. Used my excellent interpersonal and communication skills to build and strengthen customer relationships.

Contact this candidate