Administrative Assistant Customer Service

Angélica Marie Oyola Torres

**** ****** ***** **,

Jacksonville, FL 32244

Phone: 787-***-****

Email: **********@*******.***

Objectives

Getting a job that develops my academic and professional skills, as well as allowing me to render a service to the community and generate my own income. A job where I can develop as a professional.

Employment Experience

September 2019 – June 2022 Torres CPA Group Administrative Assistant

Receive and answer customer emails, answer phone calls, prepare forms for filing, handle customer documents, among other tasks.

September 2018 – Sept 2019 Empresas Berrios Clerk

Billing, collection, customer service, cash register handling, telephone box handling,

March 2016 – June 2018 Houghton Mifflin Harcourt Administrative Assistant

Drafting, handling and archiving of documents, customer service, preparation of reports, management of electronic and physical correspondence, management of student and staff records

June 2013 - May 2016 Bakery El Riko Pan Accounting Assistant

Payroll balances, management of accounts payable, management of sales balance, monthly balance of Sales and Use Tax (IVU), management of employee files

February 2013 - May 2016 Colegio Doriber Administrative Assistant

Drafting, handling and archiving of documents, customer service, telephone box management, payroll charts, accounts receivable management, accounts payable management, correspondence management, student and employee records management

Academic Preparation

2009-2016 Interamerican University Bayamón Campus

-Bachelor of Office Systems Administration

2005-2009 Colegio Beato Carlos M. Rodríguez

-Fourth Year Diploma

Skills

Strong knowledge and mastery of Word, PowerPoint, Access, Excel, Publisher, Internet Explorer, speed on the keyboard.

Bilingual skills (English and Spanish)

Excellent for group work

Punctuality, responsibility and honesty

Knowledge

Legal Documents

Medical Billing

Basic Accounting

Contact this candidate