PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
KEISHA WILLIAMS
**** ******** *******, **********, ** 45223 513-***-**** *********@*****.*** Experienced Mail Clerk with excellent clerical, processing, and problem-solving skills. Strong attention to detail with meticulous approach to sorting and distributing mail. Excellent communicator with customer service focus in all engagements. File, sort, and scan documents for on-going mail. Recognized for accuracy and helpful, service-oriented attitude.
Customer service Shipping processes
Sort mail Customer service
Mail distribution Mailroom inventory management
Problem-solving Coordination
Multitasking Teamwork
Analytical thinking Clerical processing
Route packages Calculate postage
APRIL 2016 - CURRENT
Mailroom Coordinator US Bank Randstad Staffing Cincinnati, OH Opened, logged, date-stamped, and sorted incoming mail for easy distribution to offices and staff.
Adjusted and monitored operation of an automated mail processing system. Sorted mail for delivery by different categories to improve shipment timeliness and accuracy.
Oversaw all mail operations for fast-paced organization. Processed cash and checks for transportation services provided by vendors. Monitored the sorting equipment and quickly cleared jams. Independently resolved issues such as incorrectly addressed items. Maintained mail processing equipment and cleaned mailroom regularly. Reviewed activities regularly to identify opportunities for improvement. EDUCATION
Finished all tasks and job duties, adhering to deadlines to avoid delays. Maintained and placed orders for mailroom stock and supplies. MARCH 2012 - NOVEMBER 2015
Warehouse Associate Amazon Workforce Staffing Cincinnati, OH Organized and transported pallets to warehouse locations to maintain organized inventory areas.
Removed trash and recyclables from work areas and disposed of according to proper procedures.
Abided by all safety standards and OSHA regulations in warehouse environment. Fulfilled orders by collecting items from inventory and packaging for safe transport. Observed all company safety policies and OSHA guidelines. Verified proper packaging and labeling for each shipment to promote accuracy and safety of merchandise in transit.
Coordinated and distributed backorders to meet customer needs. Stamped boxes and tagged individual items based on planned distribution. Organized work areas to reduce errors and support efficiency. Kept the team safe and efficient by maintaining clean tools, equipment and work areas. Inspected items to identify problems and worked with supervisors or vendors to correct issues.
Reduced warehouse hazards by disposing of trash and debris. Collected and disposed of excess stock, defective items or obsolete materials. 2005
High School Diploma: General Studies
Holmes High School, Covington, KY
GPA 3.0
Graduated with honors.
Volunteer, St. Vincent De Paul Society
Women Helping Woman Social Services Organqization