Joyce Ann Beamon
***********@*****.***
GOAL
To obtain an administration position where I can apply my government and communication experience; strengthening the organization's reputation and relationships.
RELATED EXPERIENCE
AARP - Senior Staffing & Training
City of Lancaster Senior Life Center
Administrative Asst - Oct 2019 - current
City of Dallas - Park & Recreation - Office Assistant ll (7/15 - 4/19)
●Accounts Payable/Receivable processing monies owed and incoming assets to individual vendors associated primarily with current supplies and inventory needs.
●Inventory / Supplies ordered and maintained for daily usage and accounting purposes by staff for internal and external operations.
●HR Onboarding - process current and new hire documentation. Submit changes to corporate Human Resources and Payroll as per Management. Filing confidential documents pertaining to each personnel file.
●Data Input pertinent information into database for Buyers and Bidders.
City of Dallas – Offender Re-entry Program (Housing) – Contractor / Case Worker (05/13 – 04/15)
●Assists clients by interviewing clients and gathering specific information to determine preliminary eligibility for program(s) and make appropriate referral services to ensure that identified needs have been addressed and/or met.
●Counsels individuals, families and groups by developing a client's treatment plan to ensure that individuals receive appropriate services and interventions.
●Monthly home and office visits to ensure client is maintaining a balanced and improved quality of life.
The Dallas Housing Authority (Housing Operations) –Interim Asset Manager (01/09- 07/11)
●Provide direct On-Site Property Management and Supervision to an on site office and maintenance staff to ensure daily operations are conducted effectively.
●Conduct research into varied concerns and topics including data gathering; evaluating and summarizing findings to assist tenant/client.
●Provide one on one tenant/client problem solving sessions regarding rent and income while performing various reports; memos; spreadsheets; and facilitating on site presentations.
Stark Talent Staffing Agency (The Dallas Housing Authority) – Admin. Support Specialist (03/08-12/08)
●Administrative Support to Director (Sec.8) and Coordinator of (Walker) Special Programs
●Input data and coordinate assigned tasks in support of Case Managers with limited and minimal supervision.Troubleshoot, research and address concerns and issues regarding applicants' proprietary information.
●Schedule and calendar Applicants' appointments and meetings for Case Managers to finalize all time sensitive documents for HUD submission.
Maverick Residential Mortgage (Loan Department) – Exec. Loan Officer's Assistant (10/07 – 02/08)
●Executive Assistant to Senior Loan Officer of Business Development
●Daily performance of routine clerical duties; i.e. reception, interviewing; form processing, data entry of structured, qualifying and repetitive measures.
●Travel to clients' residence and/or business to conduct interview and retrieve necessary documents for preliminary evaluation processes.
AllTemps 1 - (TXU ; UTD; North Dallas Gazette) - Executive Assistant – (03/05 – 01/07)
●Executive Assistant to CFO of TXU (3 months)and Executive Assistant to Dean of Business at UTD (1 Month) & Assistant to Editor at North Dallas Gazette.
●Maintained Outlook management for two or more Executives (TXU) with offices in Dallas and Detroit.
●Composed memorandums; letters, proposals, agendas, travel and expense reports for Executive Board Meetings.
SBC Services (now ATT)– (Collocation Department) – Collocation Specialist – (08/02 – 12/05)
●Provide collocation workplace strategies of placement to ensure the proper locale of SBC property in the field for Technicians.
●Provide exemplary customer service to internal clients and account representatives regarding specifications with confidential and proprietary information and data.
●Training with staff on company procedures and operations.
●Maintained proprietary Central Filing Office for five state regions' Collocation placements.
Cingular Wireless (now ATT) – (Audit Department) - Analyst – (01/99 – 08/02)
●Provide statistical data to Marketing department for the development of consumer based sales strategies and campaigns.
●Coordinate time sensitive research and data entry of cycle billings for consumer statements of usage with limited and minimal supervision.
●Train and mentor new hires in fostering existing corporate procedures for evaluation support of statistical data input.
●Facilitate daily work assignments and proper distribution of such to staff for daily operations and accountability.
American Bank of Texas – (Lobby Services) - Asst. to Branch Manager- (06/95 - 12/98)
●Maintain a thorough knowledge of the bank's loan policies and regulatory compliance requirements.
●Responsible for checking; sorting and compiling data relevant to loan applications.
●Prepare documentation for the Loan Officer to include calculations and confidential information regarding data specifications.
●Provide New Account services and perform data entry establishing a more tangible relationship with the new client.
Nations Bank (now Bank of America) – (Lockbox Services) – Processor / Trainer I – (09/88- 06/95)
●Daily process of payments sent directly to the financial institution on behalf of a contractual agreement between a company and the bank.
●Daily processing of payments through usage of a computer and ten key data entry; recording proprietary client information and the crediting of funds to the bank account of the company that received the payment.
●Train new hires on processing and procedures.
Education
Lawyers Asst. School of Dallas
Dallas, Texas
Office Management and Administration/ Legal Assistant (2010 – 2012)
Coursework
PMP (Project Management) - 2019
Project Management Institute of Dallas
Certification
Rent & Income Calculation (HUD Approved)
Assessment in Social Work - Level of Service/Case Management Inventory Database (LS/CMI)