Service Representative Customer
Resume:
Luzana Flores
Phoenix, AZ 85016
******.********@*****.***
SUMMARY OF QUALIFICATIONS:
Excellent time management skills
Dependable worker
Able to learn new skills quickly
Ability to establish and maintain effective working relationships with customers and co-workers
Ability to juggle multiple responsibilities with accuracy and detail
Exercises initiative, achievement, and independent judgment
Leadership qualities
WORK EXPERIENCE:
Sustain Phoenix, AZ
Customer Service Representative 2019-current
Greets customers
Organizes and stocks shelves
Supports customers while maintaining a cheerful and helpful attitude
Completes payment transactions and balances cash drawer
Maintains, stocks, and cleans personal work space and customer shopping areas
HER House Phoenix, AZ
Peer Mentor 2021 – 2022
Offered support to peers with co-occurring substance abuse and mental health disorders
Educated and applied behavior modification techniques
Referred individuals to community resources as needed
EDUCATION:
Alaska Department of Education Anchorage, AK
GED 2011
CERTIFICATIONS:
Arizona Certified Peer Support Certification Phoenix, AZ
Arizona Women’s Recovery Center 2022
Mental Health First Aid Phoenix, AZ
Arizona Women’s Recovery Center 2022
VOLUNTEER OPPORTUNTIES:
St. Mary’s Food Bank Phoenix, AZ
CHEEERS 2022
Feed the Starving Children Phoenix, AZ
CHEEERS 2022
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