Kandice Thompson

Auburn, WA *****

advlrm@r.postjobfree.com

206-***-****

American Marketing and D-10 Signs - Kirkland WA 6-21 to 6-22

• Receive payments from customers and process via QuickBooks including daily filing

• Pick up products from vendors and deliver shipments to UPS /FedEx

• Allocate and assemble signs and badges and stamps for customer shipments

• Manage inventory of products received

Sensitech Redmond 9-20 to 01-21 - Kirkland WA

• receive and sort products for production

•Test and sort for factory reproduction and resale Honeywell Aerospace – Material Handler & Receiving and Shipping Clerk - Redmond WA

• Receive UPS and Fed ex package deliveries in SAP and Oracle for factory production and Engineers

• Deliver goods to factory and pick-up finished products for customer shipments and put away finished goods in store and account for inventory

• Pre –ZEB product for quality assurance

• Allocate and pick orders for daily delivery to customers

• Improvement of quality processes and safety measures

• Deliver goods to factory and pick-up finished products for customer shipments

• Store and put away finished goods in store and account for inventory

• Close communication with fellow co-workers to ensure quality and timely delivery Amazon Prime Now – Kirkland WA 05-16 to 05-18 Warehouse Fulfillment Center

• Order fulfillment for 1-2-hour delivery (Prime Now) customers

• Receive and stock inventory, including Ambient, Chilled and Bigs

• Transship of inventory products to other Amazon locations - includes stacking of totes onto pallets, stretch wrap and usage of pallet jack to move to dock locations

• Trained new employees of proper receiving and stocking of inventory procedures

• Count inventory for accuracy of product on hand

• Maintain quality and adhere to 5S Standard Operating Procedures Computer Gear & More – Woodinville, WA 09-15 to 12-15 Warehouse (Holiday Seasonal)

• Order fulfillment, pull, pack and ship in fast paced environment

• Stock receive, count and replenish

• Kit and assemble product

• Operated an automated T-shirt folding machine

• Operated a heat transfer machine for screen-printing of shirts

• Used Indicia for shipping via USPS & UPS

Nintendo of America, Kirkland, WA 02-13 to 10-13 Technical Services – (Aerotek contract)

• Electronic Testing/Assemble/Disassemble department

• Worked on assembly line testing electronic products

• Listen and watch closely for product defects in sound and graphics

• High attention to details and instructions

• Quality inspection and cleaning

• Able to work in a fast-paced environment to meet consumer deadlines

• Adhere to the 5S standards

Nintendo of America, Kirkland, WA 12-12 to 09-15 Materials Management – (Aerotek contract)

• Shipping/Inventory/Receiving/Production

• Ability to work in a fast-paced environment

• Pay close attention to detail and quality standards

• Adhere to and respect all policies and safety procedures

• Physically able to lift 25 lbs. consecutively for 2 hrs.

• Adhere to the 5S standards

Nintendo of America, Redmond, WA 11-12 to 12-12 Consumer Support Group for high volume call center (Aerotek contract)

• Create and document all phone conversations for new and existing accounts

• Process orders for parts and repairs and general follow up

• Sell and promote Club Nintendo’s promotions and value to the consumers

• Troubleshoot issues with consumer games and consoles

• Resolve billing questions and concerns

• Listen and answer questions following step by step procedures through Nintendo’s computer system

Crossmark – QFC –Redmond, WA 1-12 to 11-12

• Worked independently doing grocery resets

• Inserted new products -Removed expired or discontinued products

• Learned to read schematic blueprints and planograms

• Engaged with customers and helped them find products, answered questions Kohl’s-Redmond, WA 11-10 to 11-12 Department Store Retail Sales

• POS Associate- Duties performed include cashiering, merchandise display, store recovery during open and closing hours, customer service, soliciting credit applications, receiving merchandise on truck deliveries.

Paper Zone - Bellevue, WA 06-08 to 01-10 Retail Sales, Merchandising

• Executed daily operations of cashier, stock and display product merchandise while providing customer service retail sales

• Sold paper products, craft supplies and gifts - provided creative services to customers by designing invitations and cards

• Explained and demonstrated use of tools and materials

• Displayed and demonstrated product, using samples and catalogs

• Performed open and closing procedures for retail store - counting cash drawers, bank deposit and filing daily sales log sheet

Independent Property Manager 01-03 to 05-08 • Provided customer service to tenants

• Participated in renovations and remodeling

• Tasks with upkeep of property files, including but not limited to eviction notices Procyte, Redmond, WA 08-01 to 10-02 Inside Sales, Customer Service Leader

• Structured and maintained a customer database for 8 states: kept records of all orders, documented phone calls, planned future sales calls, and provided marketing pamphlets, brochures and samples

• Contacted new and existing customers to discuss products, and inform/sell monthly promotional specials

• Researched different levels of skincare science and procedures in order to sell pharmaceutical grade products

THARCO Containers - Auburn, WA 06-88 to 08-01 Customer Service Lead

• Trained and managed new customer service representatives.

• Helped to maintain customer satisfaction and respond to high levels of incoming phone lines at call center: included, processing stock and customer orders, quote requests, returns and general questions

• Key coordinator in streamlining order process thru departments including estimating, design, sales, production and shipping

• Sold corrugated fiberboard containers from stock box catalog and provided the service to custom manufacturing for specialty needs

• Managed and maintained inventory and stock levels on KANBAN and Just in Time programs for high level priority consumers and special accounts

• Followed and participated in the learning of ISO 9000 & 9001 procedures

• Participated and learned set up program of SAP

AVIS Rent-A-Car - Sea Tac, WA 06-85 to 06-88 Retail Sales, Merchandising

• Greeted customers and discussed the type of service and vehicles available for rental • Computed charges for merchandise and services and received payments at check-in • Executed daily promotions and operations of car rentals to customers with reservations and promoted to

"walk-ups" or those without a reservation

Education

Bachelor of Arts, Western Washington University, Seattle, WA

• Major in Fashion Marketing & Apparel Design

Associates of Arts, Green River Community College, Auburn, WA

• Major in General Education

Licensed Insurance Agent – Health and Life Certified

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