Roxanna Medina Murillo

*** ******** ******

Unit A

El Paso TX 79932

915-***-****

advlr5@r.postjobfree.com

EXPERIENCE

MAXIMUS HHSC

**/**/**** ** ******** 5, 2022

Project for HHSC in Texas

Answer calls on benefits and

troubleshoot benefits issues.

Assist Clients with questions about

food stamps eligibility.

HGS Global Hinduja, Illinois —

WFH-CSR

July 2019 - July 2022 MONTH

Providing introductory information to

new and existing Members. Letting

Members know about additional products

and services. Determine the quickest,

most e ective ways to answer Members

questions. Working with Sam’s Club

Social Media. Communicate with

customers through inbound calls by

following an established call flow. Asking

the right questions to determine the

nature of the customers' needs.

Dollar Tree Company, El Paso, TX

— Cashier

March 2019-July 2019

Receiving payments, Greet customers,

Stock bins, run the register and provide

excellent customer service

Vital Check

May 2011- August 2017

Assisting in ordering Birth, Death,

Marriage and Divorce Certificates.

Implemented system to follow up with

SKILLS

Type 35 pm

LANGUAGES

Spanish and English

clients via email.

Private Contract

August 2017 - Present

File Clerk for Property Management.

Prepare leases, evictions and notices.

Nov 2011-Jan 2012

Payroll Clerk for Volt Services

Pay employees by calculating pay and

deductions and issuing checks. Maintain

payroll information by collecting,

calculating and entering data into the

payroll system, as well as retrieving data

when necessary.

EDUCATION

EPCC

May 2005

Took classes in Communication and

African studies. Did not receive a degree.

Contact this candidate