System Administrator Project Manager

KELLY DEAN- USA CITIZEN

**********@*****.*** 817-***-**** Arlington, TX 76001

Summary

** ***** ** ********** **** many small and large businesses.

Skills

Infrastructure Updates

New Program Installations

Disaster Recovery

Virus Protection

AZURE

Office 365

VMWARE

Vendor Relations

Security Needs Assessment

Hardware Installation

Problem-Solving

Verbal and Written Communication

User Support

Application Configuration

Experience

Contracts per employer confidentiality Dallas, TX

System Administrator

12/2014 - 01/2023

Improved job tasks and mentored junior team members on best practices and standards.

Developed and tested company-wide servers for printing, file storage and applications.

Set up user accounts, permissions and passwords and defined network policies and procedures.

Managed email routing and internal message protocols to support reliable delivery of communications.

Dallas Police and Fire Pension Dallas, TX

Project Manager/ Administrator

04/2014 - 09/2014

Created training modules and documentation to train staff.

Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.

Led team meetings and one-on-one coaching sessions to continuously improve performance.

Trained employees on additional job positions to maintain coverage of roles.

General Dynamics IT USCS Dallas, TX

System Administrator

10/2008 - 09/2014

Improved job tasks and mentored junior team members on best practices and standards.

Developed and tested company-wide servers for printing, file storage and applications.

Set up user accounts, permissions and passwords and defined network policies and procedures.

Lockheed Martin FT Worth, TX

Lead System Administrator

09/2001 - 10/2008

Built new file servers to maximize web hosting, terminal servers and domain control performance.

Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.

Monitored network performance to determine adjustments needed.

Education and Training

American InterContinental University Schaumburg, IL

Bachelor of Science in Information Technology

01/2003

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