Ashley White

Training& Enablement Specialist

513-***-**** advlll@r.postjobfree.com www.LinkedIn.com Cincinnati,OH PROFESSIONAL STATEMENT

Exceptional training specialist with 2+ years of experience in corporate training, enablement, and customer engagement. Committed to being the best in professional development, creating a high performance, and empowering culture while driving innovation. AREAS OF EXPERTISE

Data Entry Orientation Customer Service Implementation MS Office Curriculum Development Interviewing ServiceNow Organizational Skills Onboarding Powerpoint Reporting Written Communication Canva Attention to Detail Verbal Communication Multitasking Problem Solving Instructional Design Collaboration

EXPERIENCE

TQL Cincinnati, OH

HR Coordinator 03/ 2021 - PRESENT

● Managed employee database records

● Served as a liaison for new hires

● Coordinated and facilitated interviews and new hire orientations

● Assisted in all areas of HR, including employment, communication, team member events, record retention

TQL Cincinnati, OH

Trainer 01/ 2019 - 03/2021

● Designed, delivered, and improved new hire onboarding and ongoing training

● Partnered with SMEs to create and deliver training content

● Developed training programs that improved customer satisfaction and foster employee engagement

● Ensured training materials were up to date and accurate

● Counseled trainees on the status of their performance

● Maintained a SAT score of 94%

United American Security Cincinnati, OH

Security Officer 06/ 2016 - 01/2019

● Assisted with minor bookkeeping

● Office and administrative duties

● Trained new hires

● Maintained a secure perimeter

Family Bridges Cincinnati, OH

Caregiver 03/ 2013 - 06/2016

● Assisted individuals with becoming independent

● Dispensed medication

● Maintained organized and accurate paperwork for client

● Transported clients to appointments

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