Shanice Crawford

*** ******* ****, *********, ** 28216

advlks@r.postjobfree.com

RELEVANT EXPERIENCE

Executive Assistant/Secretary January 2022- Present

SOC Academy Corp. Charlotte, NC

Developed and collaborated with a small team to form a nonprofit 501©3 organization to help raise funds for the competitive basketball team.

Create all needed documents for state and federal filings and maintains such filings and confidential information.

Build and maintain excellent customer relationships through timely response to inquiries, accommodating unusual requests.

Produce highly accurate internal and external office collateral, communications, and forms such as letters, memoranda, and newsletters.

Responsible for entering competitive basketball tournaments, including associated travel and logistical arrangements.

Chair biweekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to indicial markets.

Rail Safety Security Coordinator May 2013 - Present

City of Charlotte- Charlotte Area Transit System (CATS) Charlotte, NC

Assist the Transit Security Manager in investigations to verify and resolve security related employee and customer complaints (CSR).

Assist Transit Security Manager with Emergency Response and Preparedness plan to organize, coordinate, support, track and evaluate utility-level and inter-agency security training drills & exercises.

Works with multiple departments and contract resources to determine appropriate approach for ongoing physical and technology security support.

Develop, implement, and maintain security training programs that include, but not limited to security policies, procedures, and guidelines based on local and national security standards.

Ensures that contracted police and security officers execute on the policing and security standards for the transit.

Lead projects that support CATS security camera updates to ensure the appropriate infrastructure, budget, schedules, and security controls meet the needs of the organization.

Manage the access control system, video management and maintain all locks and issuance of keys to CATS employees and contractors.

EDUCATION

Master of Science in Criminal Justice July 2016 – May 2018

Liberty University

Master of Science in Higher Education October 2012 – June 2014

Walden University

Bachelor of Arts in Criminology August 2008 – May 2012

Johnson C. Smith University

ACHIEVEMENTS & HONORS

FEMA IS-100 IS-200.B IS-700.B IS-800.C, Incident Command System: 300 & 400, U.S. DOT - Transit Security System, U.S. DOT – Transit Safety System, U.S. DOT – SMS Principles for Transit, DHS Active Shooter Preparedness Workshop, TSA First Observer Plus Program, CPCC Speakers Training Camp, CPCC Challenging Conversations

COMPUTER SKILLS

Microsoft Office Suite, Advanced Internet Research, Arc Geographic Information System 9, SPSS Statistics 19.0, Andover Continuum, DS Control Point, Qgonify, Verient Systems, Cody Express RMS, Ccure, ARMS (CAD & RMS), Everbridge

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