Monica Gonzales .

**** ****** *****, *********, ***** 76001 214-***-****

Work Experience

My work experience has taught me many invaluable skills and lessons that I can bring to an employer. My work in the hospitality industry put me in constant contact with a diverse group of individuals and taught me how to provide excellent customer service. My management experience at a country club has given me the ability to bring out the best in my staff with a mixture of diplomacy and encouragement and has also given me the ability to handle multiple tasks simultaneously. My experience as a bartender sharpened by interpersonal and communications skills and has taught me how to build lasting relationships with customers. My time in the logistics industry provided me with the ability to respond to a customer’s needs in a fast-paced environment.

Bartender

54th St Drafthouse - Mansfield, Texas October 2020 - Present

Responsible for making drinks for the bar, also the restaurant.

Responsible for cleaning and prepping the bar.

Building relations with the guest.

Logistics Broker Assistant

Sunrig Logistics – Arlington, Texas April 2020 – September 2020

Managed logistics for interstate deliveries

Assisted with accounts payable

Assistant F&B Manager

Shady Valley Country Club – Arlington, Texas August 2014 – April 2020

Responsible for employee training and scheduling.

Handled guest relations and ensured a positive experience.

Worked with upper management to ensure needs of employees and customers were met.

Coordinated both large and small events.

Named “Bartender of the Month” in a national magazine.

Bartender/Lead Server

Walnut Creek Country Club – Mansfield, Texas August 2011 – August 2014

Lead bartender in a busy bar.

Developed multitasking ability by working in more than one capacity.

Education

Certified Nurses Assistant

Arlington Career Institute - Grand Prairie, Texas August 2022

High School Diploma

Legacy High School – Mansfield, Texas May 2010

Associate in Science

Tarrant County College – Arlington, Texas December 2019

6.

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