Sales Associate Service Representative

Maryse Camille

Other picker

Union City, GA· 321-***-****· *************@******.***

Capable professional with outstanding knowledge of effective office coordination with commitment to effective communication. Skilled critical thinker with project management abilities and over 20-year of customer service experience.

Areas of Expertise

Workshop Coordination Customer Service Office Management Microsoft Office Suite Programs Excel Word Time Management Excellent Problem-Solving Skills Sales Retail Merchandising Hospitality Data Entry Spreadsheet Tracking Time Management Office Business Administration Troubleshooting Detail Oriented Empathetic Driven

Professional Experience

Data Requisition UPS

Atlanta, GA

November 2022 -January 2023

Scanned and read packages to determine correct grouping and proper labeling

Scanned documents and saved to database to keep records of essential organizational information

Coded and processed applications into required electronic formats

Identified errors or discrepancies in package information

Corrected errors on labels to ensure that they are processed correctly

Observed strict adherence to company policies including safety, security, uniform, and package handling

Merchandising Assistant Crossmark

Orlando, FL

July 2019-November 2022

Inspected merchandise for quality and arranged proper display location on floor

Removed damaged, out-of-code, not-in-set and discontinued items from displays

Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation

Operated cardboard balers, forklifts, and trash compactors safely

Verified products appeared at correct locations in proper quantities

Answered customer questions regarding store merchandise, department information, and pricing

Completed efficient store resets to prepare store for special promotions and seasonal updates

Remote Airlines Checking Disney World Bag Inc.

Orlando, FL

November 2019-March 2020

Managed reservation calls to increase bookings, by maintaining strong knowledge of resort products, services, and facilities

Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking process

Worked flexible hours across night, weekend, and holiday shifts

Demonstrated respect, friendliness, and willingness to help wherever needed

Retail Sales Associate Camille La Vie

Orlando, FL

April 2019-June 2019

Helped customers complete purchases, locate items, and join reward programs

Checked pricing, scanned items, applied discounts and printed receipts to ring up customers

Supported efficient and timely replenishment of sales floor merchandise

Opened and closed store independently and prepared nightly bank drop for manager

Folded and arranged merchandise in attractive displays to drive sales

Informed customers of current store promotions to encourage additional sales purchases

Stocked merchandise, clearly labeling items and arranging according to size or color

Maintained clean sales floor and straightened and faced merchandise

Increased sales and customer satisfaction through personalized servicing

Balanced and organized cash register by handling cash, counting change, and storing coupons

Customer Service Representative Savology

South Plainfield, NJ

February 2011 -June 2011

Managed large amounts of incoming phone calls

Generated sales leads

Answered customer inquires

Identified and assess customers’ needs to achieve satisfaction

Provided accurate, valid, and complete information about product and current promotions

Met customer service team sales targets and call handling quotas

Handled customer complaints, provide appropriate solutions and alternatives to ensure a resolution was reached

Kept records of customer interactions

Sales Associate Fredericks of Hollywood

Jersey City, NJ

September 2010-February 2011

Assessed customers’ needs and provided information about merchandise and product features

Welcomed customers to the store and maintain a clean storefront and set up store displays

Maintained inventory

Processed sales and returns

Provided excellent customer service to ensure customer satisfaction

Interior Designer Camille Decor

Tampa, FL

January 2004-Present

Consulted with clients to discuss design and décor needs

Sketched project mockups and researched on materials and products sourcing

Created project timeline and budget based on client’s needs

Sewed custom draperies, bedding, and window treatments

Designed unique cornice board, valances, swags, and curtains

Reupholstered chairs, couches, and pillows to create unique designs

Installed blinds, draperies, and other design elements

Managed business and provided excellent customer service and bespoke designs to all clients

Pharmacy Technician Merck Medco

Tampa, FL

April 1999-December 2003

Supported pharmacological services by assembling stocking and distributing medication

Maintained records by recording and filing the prescriptions and orders of physicians

Sorted, stocked, and labeled medication and monitored inventory

Responded to the request of patients and healthcare providers

Complied with rules, regulations, and procedures to maintain a clean in safe pharmacy

Processed prescriptions electronically and ensured all information was accurate and complete

Nursing Assistant Carrollwood Care Center

Tampa, FL

July 1996-April 2003

Assisted patients with personal hygiene and care such as bathing, grooming, and dressing, as well as bowel and bladder care

Observed patients for changes in condition or behavior and documented changes, reported all notes to supervisor

Helped patients with medication, food, and liquid intake

Made beds and maintained clean and safe environments for patients

Lifted, transported, and moved patients using the appropriate techniques

Treated all patients and family with compassion and respect

Complied with all safety and health regulations

Skills & Interests

Fluent in spoken and written English, Haitian Creole and French

Certifications

Bank Teller Certificate

Nursing Assistant Certificate

Education

Florida Career College Orlando, FL

Office Business Administration

Diploma

Erwin Technical Center Tampa, FL

Interior Design and Window Treatment Specialist

Diploma

Passaic County Community College Paterson, NJ

Nursing Assistant

Diploma

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