Scrum Master Agile Coach

Hariet Mbeleka

ICP-ACC / SAFe® Advance Scrum master/ Certified Scrum Master/BA

Email : *******.*******@*****.*** Tel : 240-***-****

Summary Statement

I am a scrum master/Agile coach with over 8 years of experience and knowledge in agile principles, values, and best practices. I am efficient at leading cross-functional teams, coaching, guiding and mentoring scrum teams toward achieving sprint and program level goals and objectives. I have coached teams transitioning from the waterfall to Agile methodology, build an agile mindset across teams, fostered continuous improvement and effective collaboration.

Area of Expertise Agile Framework

●Facilitating meetings and workshops Scrum, SAFe, Kanban

●Collaboration/effective communication TDD, BDD, XP, LeSS

●Coaching/ Mentoring LEAN, Scrumban

●Training

●Change management

●Team management

TOOLS

Jira, Confluence, Rally, Version one, Team Gantt, Monday, Asana, Mural, Miro, Wrike, Smart sheet, MS office, MS project, Excel, Google sheets, Tableau, Agility Health Radar, QTP and HTML.

Professional Experience

Capital One Bank, Dallas, TX

Agile Scrum Master

Sept 2019- Jan 2023

●Facilitated the adoption and implementation of Agile Scrum/SAFe practices, principles, values and rules across scrum teams and the organization

●Coached teams on the best agile/scrum practices to enable them to reach a high level of agile maturity.

●Part of the Agile center of excellence and worked with other Agile coaches on implementing Agile best practices across the organization.

●Facilitated all scrum events (daily stand-up, reviews, sprint planning, retrospectives) and coordinated release planning, system demos and scrum of scrum meetings with other scrum masters, stakeholders, and SMEs.

●Facilitated value steam mapping workshops to align teams across various ARTs.

●Identified and removed impediments to enable teams to work more effectively

●Created and facilitated agile health assessments across teams to determine their maturity levels and provided trainings based on teams specific needs.

●Built appropriate dashboards for the internal team and stakeholders for the data migration project to ensure teams are meeting all deliverables and aligning with OKRs

● Developed quarterly roadmaps along with project managers to better coordinate and communicate project requirements, timelines and deliverables to stakeholders, business, and the development teams.

●Developed training material and trained teams on user story writing and prioritization, Agile and scrum fundamentals, Kanban practices and user story estimation techniques.

● Facilitated team level retrospectives as a means of continuous improvement.

●Introduced the Fibonacci sequence as an estimation tool for user stories and T shirt sizes for estimating stories and features across teams.

Encompass Health, Dallas Texas Scrum Master / Agile Coach

Jan 2017 – Aug 2019

●Transitioned teams from waterfall to the Agile methodology and provided coaching based on Agile values and principles.

●Accessed agile maturity for multiple scrum teams prior to creating training content based on teams’ specific needs.

●Tracked and reported team’s metrics based on corporate standards such as velocity charts, burndown charts, burnup charts, churn rates, throughput and cycle time)

●Raised team’s velocity 90% by creating a positive work environment, building confidence, and raising morale.

●Implemented Agile mindset both at the team and leadership level which enabled teams to take ownership and responsibility leading to raising productivity, morale, and improving processes.

●Coached and mentored team members and product owners on Product Vision, Roadmaps, programs and epic level estimation.

●Assisted with internal and external communication to improve transparency as part of the scrum values.

●Supported and educated the Product Owner on effective user story and epic level refinement, acceptance criteria and estimation.

●Worked closely with product owner on backlog prioritization using WSJF and the MoSCOW technique.

Liberty University Lynchburg VA SCRUM MASTER

March 2014 - Dec 2016

●Worked closely with Product owners and managers to refine epics and features prior to big room planning events.

●Facilitated teams into creating working agreements, Definition of ready and definition of done as part of their Agile practices

●Coached scrum and Kanban teams on reading and interpreting team metrics in Jira (velocity charts, burndown charts, burnup charts, churn rates, throughput and cycle time)

●Worked closely with the design UI to build and review mockups and prototypes for school billing system.

●Trained teams on extreme programing practices (pair programming, unit test cases and code refactoring) to enable continuous delivery and increase stakeholder satisfaction.

●Facilitated program level retrospectives as part of the innovation and planning sprint and coordinated with program managers on action items for organizational growth items.

●Lead development teams in all phases of the Software Development Life Cycle (SDLC) for customer solutions.

●Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint planning, release planning, demos, and other scrum-related meetings.

Education:

Bachelor’s in business law (University of Yaoundé II – 2011)

Certifications:

•Certified ScrumMaster (CSM)-(Scrum Alliance),

•Professional ScrumMaster1(PSM1) - (Scrum.org)

• SAFe® 4 Certified Scrum Master (Scaled Agile, Inc),

•ICAgile Certified Professional (ICAgile)

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