Zournesha Stephens
Shreveport, LA *****
advl8g@r.postjobfree.com
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Care Specialist
Humana - Shreveport, LA
November 2019 to Present
Informing member of their healthcare coverage and benefits Customer Service Representative
Sprint - Shreveport, LA
September 2018 to November 2018
Answering calls and assisting customers in a timely manner will bill related issues. Room Attendant
The Service Companies - Bossier City, LA
March 2018 to June 2018
Cleaning and maintaining the appearance of guests rooms Cashier/Customer Service
Dollar Tree Discount Store - Bossier City, LA
August 2017 to January 2018
Checking customers out in timely manner as well as stocking shelves and cleaning the store Cashier
Krogers
November 2016 to December 2016
Checking out customers in a timely manner
Overnight Stocker
Walmart Neighborhood Market
March 2016 to September 2016
Maintaining the neatness and cleanliness of the store and shelves Kitchen Helper
Samstown Hotel Casino
June 2008 to December 2010
Assisting cooks with dishes, silverware, cups, and much more. Education
High school or equivalent
Booker T Washington Magnet High School
Skills
• Typing, Cashiering, Stocking shelves, Childcare (10+ years)
• Food Service
• Customer Service
• Crew Member
• Call Center
• Customer Care
• CSR
• Customer Support
• Kitchen Experience
• Cleaning Experience
• Cash Handling
• Commercial Cleaning
• Food Preparation
• Computer Operation
• Live Chat
Assessments
Customer Service Skills — Familiar
October 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/sfmtejtsdgew1ia0 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a fast learner