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Program Manager Delivery

Location:
Downingtown, PA
Salary:
$170000
Posted:
February 28, 2023

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Resume:

Arindrajita Ganguli

**** *********** *****, ***********, ** 19355

Phone: 215-***-****

Email: advl83@r.postjobfree.com

Visa Status: US Permanent Resident (Green Card holder)

Career Summary

An experienced product & offering development professional with 18+ years of experience in Agile Development, program management and product ownership. Proven experience as a program manager in organization wide cloud transformation initiative. Strong overall experience in Big Data Technology, Advanced Analytics, Healthcare Data Analytics, Micro Services, and machine learning & bridging. Strong hands-on exposure in managing end-to-end product development, production delivery & support and external client relationship.

Expertise Summary

Core Expertise

Product/Offering Development & Ownership

Software as a Service (SaaS)

Program Management

Cloud Transformation

Agile Coaching & Sprint Management

Healthcare Data Analytics and Machine Learning

As a Product Owner:

As the product owner, I managed Product Design, Product Development, end-to end Product ownership and client relationship for three of IQVIA's Big Data Factory products- Big Data Transfer (BDT), Data Acquisition Quality Engine (DAQE) and CLASP (Claim Level Akka Streaming Platform). I managed end-to-end product development & delivery (creating Roadmap, Sprint planning and managing backlogs) and associated Client management. Internal and External projects supported had cumulative revenue of around USD 200M, transacting 500- 650 millions of records a day, supporting even a broader revenue bracket for data analytics on Xponent, DDD, Rx and Dx Claims, patient mapping, clinical trials etc.

Big Data Transfer (BDT) is a highly available, secure, and fault tolerant data transfer tool with Restful API support. HDFS Streamer is an offering under the Big Data Transfer (BDT) component, which utilizes Metronome jobs to do point-to-point, fast, efficient, compressed BIG data transfer from any JDBC compliant source database to HDFS target. The data is landed in the target location in columnar and searchable. parquet or. avro format.

Data Acquisition Quality Engine (DAQE) is a Big Data Factory tool, which has been developed to solve data quality issue with data that needs to be delivered to the downstream systems, with pre-validation of data quality and the basic prerequisites. This tool checks and validates for Nullability, Data Type, Max length on column, Regular expression, Uniqueness, Expected Values Check (if record value is in a given set) and Duplicate record check.

Claim Level Akka Streaming Platform (CLASP) is a real-time, in-memory computing cluster designed to deliver complex patient cohorts on 20 terabytes of medical claims data. Formulizer is a sister application to CLASP and allows deeply nested Boolean logic to be applied to CLASP cohorts. Both systems are built with Scala, Akka, and Kafka.

As a Program Manager:

I have managed various Investment and R&D programs, as well as revenue generating externl programs for the Sys Dev group in IQVIA.

Cloud Transformation Program (CTP): I have been in the core committee for Cloud Transformation Program (CTP) for our organization wide Azure Migration program starting from 2020 called Smart Cloud Adoption Program. My role as the program manager involved establishing and managing Cloud Foundation policies and Governance, Cost Management, Security and Compliance Management, Data Governance, DevOps structure, Cloud Architecture, Migration Planning, Tooling and Process Alignment, Application Discovery and Assessment, R-treatment, Cloud Foundation and Landing Zone setup, Wave-group preparation, Implementing Migration Playbook, Identification of apps for Pilot, Migration Execution, Testing and Sign off, Deployment and Handover, Review and Calibration, Finalized volumetric data for in-scope services, Risk assessment, Pilot Application migration for both lift-and-shift candidates, as well as complete cloud transformation candidates.

AppNuCleus: Program Management for IQVIA’s differentiated mobile security platform AppNucleus.

Orchestrated Analytics and Orchestrated Ecosystem Product Support: I have done the overall program management for the Orchestrated Analytics and Orchestrated Ecosystem platform comprising projects such as IDP, MDM, MDM Next Gen On-Main, LEXI, Nucleus On-Main, IC 10, Promo Suite and KPI Library generating an overall revenue of ~70M annually. This role involved managing the overall development and delivery of custom real-time streaming solutions Scala, Akka, and Kafka, including systems which automate the generation of Dimensional records based on 3NF data model changes and performs on the fly alignment to global data models (GDM) for legacy systems that are not GDM aligned.

Hadoop User Creation Provisioning Automation: Program Management for the process to automate this entire process by building a pipeline (Hadoop DBA, Centrify, GLA and Active Directory) to streamline cross domain (Quintiles and IMS) user creation.

Go To Market Portal/BDF Community Portal: Overall Management of Creation, review, implementation and maintenance of GO-TO-MARKET Commercial portal, as well as internal Confluence portal.

TDA Portal: Supervising development and implementation of a central portal for Technical Design Authority group for design submissions and approval.

API Catalogue: Creating a static API Catalogue page, as well as working with a vendor to develop and implement a Mulesoft based dynamic API catalogue.

Big Data Factory NEWSLETTER: I have been the co-editor and publisher for the monthly BDF NEWSLETTER.

Financial Info Synchronization: I have managed the development, review and implementation of a platform for Revenue Cubes and TPA data integration.

Tools & Technology

Scala, Akka, Kafka, Angular, Dev Ops stack of Git/Jenkins/Docker/ELK/Kubernetes, Hadoop/Hive, Oracle, Impala, Hive, SQL Server, VDB, Azure, AWS, Snowflake, HP ALM, Worksoft Certify, Selenium WebDriver, Postman, Citrix Metaframe Access Client, Putty, Fiddler, Maven, Eclipse/RSA, RSA, Tortoise SVN, CollabNetSubversion CLI Client, JRockit, WinSCP, Saucelab for Continuous Integration, Atlassian Suite (Jira, Confluence, Bamboo, Bitbucket/Github, Crowd), SourceTree, Karma, MS Visual Studio

Education

Drexel University Philadelphia, PA

Master of Science in Information Systems (MSIS) GPA: 3.77 2008 – 2011

Manipal University Manipal, Karnataka, India

Bachelor of Science in Information Technology GPA: 3.93 2000 – 2003

Professional Experience

IQVIA Plymouth Meeting, PA

Role: Associate Director - Product Development August 2016– Present

Product ownership and product design for three of IQVIA's Big Data Factory products- Big Data Transfer (BDT), Data Acquisition Quality Engine (DAQE) and CLASP (Claim Level Akka Streaming Platform).

Client management, creating Roadmap, Sprint planning and managing backlogs. Big Data Transfer Tool (BDT) is a highly available, secure, and fault tolerant data transfer tool with Restful API support. Big Data Query is a formulizer subcomponent which supports nesting and complex time index queries with implementation of patient hub subcomponent which will allow for all patient activity to be presented to parquet contiguously in a single parquet file.

Program Management for IQVIA’s differentiated mobile security platform AppNucleus

Program Management and Technical Ownership of 3 of IQVIA's core Big Data Components: Big Data Transfer (BDT), Data Acquisition Quality Engine (DAQE) and CLASP (Claim Level Akka Streaming Platform) including client relationship, deployment and maintenance.

Managing Real-WorldAnalytics/Real-World Evidence (RWE) deliveries for Orchestrated Analytics/Orchestrated Eco System platform.

PayPal Conshohocken, PA

Role: Software Delivery Manager May 2015 – August 2016

Managed the software function for SwiftCapital.com (later merged with PayPal), LoanBuilder.com, REST & SOAP based Webservices and Salesforce.

Review business requirements, use cases, user stories, and functional specifications.

Implemented and managed test process through JIRA, Github and Confluence.

Lead the team of 8 onsite and 10 offshore resources

Managed manual and automated software testing at several levels (regression, integration, performance, etc.)

Managed software automation effort developed in SOAP UI, NUnit (C#) and MS Visual Studio.

Reviewed and approved test plans, cases, scenarios, and scripts.

Defined software standards, metrics and methodologies.

Use project planning and issue tracking tools (e.g. Jira/Smartsheet) within an agile development methodology.

Managed software release planning activities during iterative development cycles.

Owned the communication on Release planning across the organization.

Accenture Philadelphia, PA

Role: Consulting Manager May 2013 – April 2015

Contributed in Process improvements (standardization of process across the ecosystems, naming convention & document standardization) innovation (pilots)

Responsible for test Assessment and Tools administration & innovation.

Involved in Supplier management, demand / capacity Management

Responsible for competency management (training and knowledge management), test environment management and test data integrity

Established a Testing Automation Center of Excellence and achieved 70% automation in the given project.

Created Test Orientation plan and test strategy for Agile SDLC based projects.

Established Testing Center of Excellence (TCoE) for a major health insurance client. As the TCoE Setup Manager, was responsible for Estimation component of the setup process, including the implementation of Standardized and uniform test process and practices across all ecosystems, mature test estimation, test strategy and other testing related disciplines.

Performed Test Assessment & Gap analysis and defined and implemented Testing Services foundation for one of the major client at the finance domain.,

Defined test strategy, test plan and streamline testing methodologies, tools and process.

Comcast Corporation West Chester, PA

Role: Quality Assurance Manager March 2008 – April 2013

Worked as Sr. QA Lead/Manager with Comcast Cable’s BMSL (Business Services Model Layer) team, under Comcast Enterprise Technology (CET) and NE&TO (Network Engineering and Technical Operations).

Responsible for leading a team of 5 QA Engineers onsite and 15 Offshore resources from Service providers providing test services for Comcast Enterprise Service Platform (ESP) and The ESP Reference Data Management (RDM).

Responsible for establishing a Test Automation Center of Excellence for the middle-tier Web-Services layer between the e-commerce portals and back-end Database layer.

Performed Tool Evaluation, Selection and Implementation for cost effectiveness to the organization by replacing HP Service Test with open source tool PARASOFT and HUDSON Integrated Platform (Jenkins) for Test Execution with Continuous Integration replacing HP Quality Center (ALM).

Responsible for establishing best practices for Agile SCRUM test development and adhering to Test-driven development (TDD) principles for developing Functional Class Diagram for model driven architectural process

Active participant of JAD (Joint Application Development) sessions with functional Architects & business analysts

Participated in analyzing class diagrams and sequence diagrams and delivered functional test scenarios

Design SOA automation test solution using HP Service Test to test web services hosted on BEA WebLogic server

Responsible for Test strategy document, Test Driven Development Compliance document, Test Closure document, Resource Planning, Test Estimation, QA dashboard, QA checklist.

Managed shake out testing, Schema compliance testing, Functional Regression testing, System Integration testing

Satyam Computer Services Hyderabad, India

Role: Sr. Test Lead November 2005 – November 2006

Manage a team of 5 QA Engineers, working, in a Global Delivery model, for CitiPro - a web-based application for the use of Citibank Financial Analysts for analyzing the financial needs of its customers, and is a centerpiece of Citibank's strategy to cross-sell customer investments.

Responsible for test management and test planning for various clients, such as BarnesandNoble.com, American Express and Unilever.

Responsible for test effort estimation, test scheduling and tracking of testing activities, defect management & risk analysis.

Lead the team in major test phases - Functional, Regression, Usability, Integration & User Acceptance Test

Create and execute test plans and scripts to validate business requirements and system goals

Test Report formulation showing defect density, test case coverage and traceability matrix

Cultivate and disseminate knowledge of quality assurance best practices.

GrapeCity India Pvt. Ltd. Noida, Uttar Pradesh, India

Role: QA Lead January 2003 – October 2005

Responsible for test management and test planning – leading a 2-4 members’ QA team with varied expertise.

Manage testing activities for major projects such as: Computer Sciences Corporation Energy Services (CSCES), PARIS (Parity Analysis Remedy Information System) by BellSouth Corporation, Unilever POC

Participate in reviews of Functional Requirement Specification walkthrough, Technical Design documents and related artifacts

Study Business Requirement and System Requirement specification documents to develop test strategy and test scenarios

Develop Test Automation solution using HP automation testing tool

Responsible for Test Data Management and Test Environment management and coordination.

Responsible for Software Configuration Management and Version Control of QA artifacts

Coordinate with onsite test team across multiple project phases

Project coordination to track important milestones and project goals

Life Insurance Corporation of India Kolkata, W. Bengal (India)

Role: Software Engineer September 2002 - January 2003

Support full lifecycle application design and development of software programs

Responsible for High Level Design and Low-level design of software applications

Participate in unit testing, integration testing, and performance optimization of software applications

Responsible for Software testing and defect tracking

Document software requirements specification documents, software release document and other technical artifacts



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