Case Manager
Resume:
Holly Renner
Mishawaka, Indiana 46544
advl82@r.postjobfree.com
August 2022-Present
Food Pantry Coordinator, The Salvation Army Kroc Center, South Bend Indiana
oExecuted overall pantry program
oMediated clients needs.
oMonitored and analyzed pantry contents
oManaged pantry volunteers
oMaintained an organized client filing system
oData entry
oMaintained the agency referral lists and agency information
January 2020-December 2020
In home Respite Caregiver, Granger, Indiana
oSupervise and conducting activities with a 19-year-old nonverbal autistic young man
oAdminister medications
oPrepare meals
oConsult with outside health care workers
oConfer weekly with family members regarding care and activities
March 2006-August 2007
Adult Case Manager; Bowen Center, Plymouth, Indiana
oObserved and evaluated treatments and responses for caseload of 25
oMedication Management
oAdvocated for needed services and rights
oCompleted Social Security Applications
oCrisis intervention
oPersonal support
May 2005-December 2005
Substance Abuse Counselor, Miami Correctional Facility; Bunker Hill, Indiana
oResponsible for a caseload of 30 clients
oFacilitated group therapy session
oTaught daily drug education classes
oProvided individual counseling
oWrote individual treatment and release recovery plans
January 2002-May 2004
Nanny, Drs. Duane and Wanda Estep; Mishawaka, Indiana
February 1999-December 1999
Property Manager, Housing Assistance Office; Mishawaka, Indiana
oMaintained rules and regulation of three separate apartment complexes
oHandled after-hours emergency situations
oCollected rent for 57 apartments
oShowed available units to potential tenants and verified applications
oConducted move-in and move-out inspections
oOversaw rehabilitation work and new landscaping work done at two apartment complexes
1998 Crisis Pregnancy Counselor, Women’s Care Center; Mishawaka, Indiana
oPerformed pregnancy tests
oCounseled young mothers
oReferred clients to community resources
oWrote daily reports and data entry
oCategorized donations of maternity and childcare items
1989-1997 Restaurant Manager
oCompleted all orders for weekly supplies including food and paper products
oMaintained Personnel files
oSubmitted Invoices for payment
oCompiled monthly and quarterly reports
oHired and managed employees
oCompleted weekly employee schedules
oCreated budgets from payroll and projections
ACCOMPLISHMENTS
oRecreated the Burger King training program, had two of my trainees promoted. Trained new and existing employees on policies and procedures.
oOrganized and implemented security changes to solve the goods and cash shortages that were occurring at Burger King. Implemented time and cost saving measures to help make budget for the first time in three years.
oRedesigned the Women’s Care Center the infant furniture application and waiting list procedures.
oReduced the amount of outstanding rent by $5,000, at The Housing Assistance Office
oOversaw the Rehabilitation process of Prairie Village Apartments.
oImplemented time, and cost saving procedures for applications and verification of new residents.
oReduced $3,500 a month in overtime and food costs at Burger King by facilitating conversations between management and various venders and employees.
oRedesigned the communication procedures to allow the property manager, the on-sight managers and the maintenance staff to fix problems faster and more efficiently
oDesigned and implemented new application procedures to stop the high rate of tenant neglect and default at Prairie Village Apartments
oImproved staff morale by maintaining organized records to reward employees for hard work, designing a contest which motivated employees to take pride in their work.
Hired and Trained two on-sight managers for two different apartment complexes
References
oWanda Estep, MD
advl82@r.postjobfree.com
oBethany Redinbo, JD
advl82@r.postjobfree.com
oMrs. Lisa DelPrete
advl82@r.postjobfree.com
oMr. Robert Hummel
advl82@r.postjobfree.com
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