Operations Specialist Supervisor

MELVIN D. CUSICK, JR.

OPERATIONS SPECIALIST

Phone: 484-***-****

Email: ********@*******.***

Address: *** ******** ******, *****, ** 19464

Performance Summary

Extremely motivated and dedicated individual with 23 years of experience in the LTL industry looking to grow with a good company. Personable and dependable strong leader demonstrating a high level of organization. Proven ability to apply these skills to LTL operations.

Areas of Expertise

Freight Delivery

Loading/Unloading Freight

Route Coordination

Responsiveness

Organization

Multitasking

Customer Relations and Satisfaction

Excellent Communication

Reliability

Time Management

Pre/Post Trip Inspections

Safety Regulations

Professional Experience

SERVICE CENTER MANAGER

Managed 24 employees and all LTL operations at a Class 4 terminal while controlling costs and service.

Terminal was awarded multiple Gladiator Awards for quality over the past 2 years.

Held daily safety meetings with drivers and supervisors.

Grew EBITDA year-over-year.

FREIGHT OPERATIONS SUPERVISOR

Coordinated and supervised the inbound operation that consisted of routing and loading 500,000 Lbs. of freight daily.

OUTBOUND COORDINATOR

●Managed the unloading of route trucks and the subsequent loading of line haul trailers while maximizing cube.

●Ensured bill of ladings were scanned and sent to proper departments.

INBOUND COORDINATOR

●Coordinated the unloading of line haul trucks and loading of route trucks.

●Assigned drivers to routes based upon knowledge of area.

DRIVER TRAINER

●Instructed an eight-week course resulting in the successful completion of CDL requirements for two individuals.

●Taught proper use of and responsible for trouble-shooting handheld issues.

DRIVER – CDL CLASS A

●Completed accurate, timely deliveries and/or pick-ups to specified customers at scheduled locations with an emphasis on safe, courteous driving practices. Named Driver Liaison in 2012. Assumed dispatcher responsibilities when necessary.

Employment History

XPO LOGISTICS – KING OF PRUSSIA, PA AND BIRDSBORO, PA 2017 – 2018 AND 2018 TO 2023

CENTRAL TRANSPORT – WEST CHESTER, PA 2013 - 2017

VITRAN EXPRESS – WEST CHESTER, PA 2006 - 2013

PJAX – SPRING CITY, PA 1999 - 2006

Education

NORRISTOWN AREA SENIOR HIGH SCHOOL - Norristown, Pennsylvania -1991

Application Experience

EXCEL, WORD, KRONOS, LOOKER

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