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Service Representative Data Entry

Location:
Granite Falls, NC
Posted:
February 26, 2023

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Resume:

Tina Russell **** Corbin Ln

Hickory, NC *****

828-***-****

tinah082381@gm

ail.com

tina.russell@cvsh

ealth.com

EXPERIENCE

CVS/Health, Region 27 District 2 — Mobile Training Coach 2021 - PRESENT

I am responsible for traveling to each store within our district to teach new hires the skills they need to thrive as a pharmacy technician. To achieve this I use the skills I have learned over the past sixteen years with the company. I also communicate with the new hires throughout their training process to ensure they are learning as well as understanding their important role in helping us best serve each patient.

CVS/Health, 02521 — Pharmacy Lead Technician

2007 - 2021

In this role I used the skills I learned as a pharmacy technician to guide the pharmacy team as a whole. I assisted the pharmacists to ensure the team followed workflow and worked at an efficient pace in all day-to-day procedures. This aided our team to consistently achieve above average scores in all areas.

CVS/Health, Region 2 — Rollout Support Trainer

2007 - 2007

In this position I trained pharmacists as well as technicians on Rx connect as it rolled out in the stores.

CVS/Health, 07535 — Pharmacy Technician

2005 - 2007

As a pharmacy technician I assisted patients in picking up and dropping off their prescriptions as well as troubleshooting their insurance issues. I also helped the pharmacists fill prescriptions in a timely manner. In this position I learned all the skills needed in the future to further my career with CVS, some of the most important being efficient problem solving skills, communication skills, and how to properly collaborate with others and work efficiently alone when it is called for. As well as how to think quickly on my feet.

Hammary Furniture – Data Entry/Customer Service Representative 2005-1999

In this role I was responsible for entering all orders into the system and contacting all customers about any issues with the orders.

EDUCATION

SKILLS

Excellent written

and verbal

communication

skills

Collaboration

Talent

Leadership

Experience

Problem solving

and critical thinking

Proficiency in

Microsoft Suite

Attention to detail

Ability to be

flexible

Certifications

Certified Pharmacy

Technician (CPhT)

APHA Certified

Immunizer

PTCB Certified

Immunizer

Adult, Child, and

Baby First

Aid/CPR/AED

Certified

South Caldwell High School, Hudson, NC — Diploma

1995 - 1999

Caldwell Community College, Hudson, NC — Completed two years as a business and accounting major.

1999 - 2001



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