Vicky Eissa
San Bruno, CA *****
***********@*****.***
Skills
●Cash management
●Product recommendations
●Customer assistance
●Cash register operation
●Cash counting machine operations
●Customer order recording
●Credit and cash transactions
●Customer greeting
●Supervising
●Office work/assistance
●Retail
●Front desk receptionist
Experience
Allied Universal- Security guard and supervisor
●Worked at different locations and sites
●Flexible
●Worked OT and picked up shifts
●Guard card provided
●Moved up to supervisor
●Dealt with workers and customers
●Helped guide people
●Secure and watch over offices/buildings
●Currently still working
Never Too Latte, San Bruno- Cashier, Barista, Crew Member
●Inspected items for damage and obtained replacements for customers.
●Wrapped items and bagged purchases properly to prevent merchandise breakage.
●Operated the cash register, collected payments and provided accurate change.
●Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
●Received payments for meals and service and issued receipts.
●Trained new team members in cash register operation, stock procedures and customer service.
●Welcomed customers, offering assistance to help find necessary store items.
●Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
●Worked closely with front-end staff to assist customers and maintain satisfaction levels.
●Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Chipotle, Millbrae- Crew Member
●Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
●Organized food items on serving trays and in carry-out packages.
●Received food orders from individuals and explained offerings.
●Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
●Completed opening, closing and shift change tasks to promote store efficiency.
●Kept customer and food preparation areas clean and well-organized for maximum efficiency.
●Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
●Took orders, prepared foods
Victoria’s Secret, San Mateo-
●Cashier
●Team leader
●Open and closed store
●Inventory
●Sales lead
●Customer service
●Connecting with customers and getting them to buy our products.
European Wax Center, San Bruno
●Front desk receptionist
●Open/Closed store
●Connected w guests before and after reservation, even pitched them wax passes and sold products that we had.
●Answered phone calls, made reservations, sent confirmation messages, Confirm and cancel reservations
●Checked guests in and out
Education
Canada Community College, Redwood City - still enrolled
Degree: highschool diploma