Leo White II

Logistics Coordinator/Anaylst

Snoqualmie, WA 98065

advkkr@r.postjobfree.com

425-***-****

I am a three and a half year employee at Denali Advanced Intergrations with experience in mobile/ software testing and Logistics.

Authorized to work in the US for any employer

Work Experience

Logistics Coordinator/Analyst

Denali Advanced Integration - Redmond, WA

July 2019 to Present

• I am currently a logistics coordinator/analyst for the Amazon Sector of our company.

• It is paramount that I make and maintain exceptional working relationships with a number of carriers, vendors, clients and internal teams.

• Day to day, I am responsible for tracking, redirecting and solving any shipping issues that fall within my scope.

• I am very familiar with numerous carrier processes, practices, and procedures.

• As a coordinator/analyst I am also responsible for making sure lost shipments are found and or RMA and replaced.

• Daily reports to clients, managers and logistic team members is a must.

• My biggest accomplishment while working this job was learning the whole position on the fly due to being sent home because of the Covid virus. I am also extremely proud of being able to support our company while experiencing a 200% hike in business during the learning process! QA Tester

Denali Advanced Integration - Redmond, WA

2019 to 2020

• I worked as a mobile/software tester in our T-Mobile sector of our company.

• While a testing we worked projects from both the CSR and End User Sides.

• During my time as a tester, I worked a myriad of different projects including end to end testing, mobile app testing, to insurance fobs for your car and much more.

• Responsible for creating test cases for projects assigned.

• Responsible for the execution of test cases.

• Responsible for filing tickets for and resolving any bugs that may occur, by working with project owners, managers and engineers via teams, skype etc.

Boys Basketball Director

Emerald City Basketball Academy - Seattle, WA

September 2017 to July 2019

• Responsible for all things Boys basketball related

* Responsible for establishing and maintaining key relationships with gyms and event organizers

* In charge of setting program standards for all coaches

* Scheduling practices and games for the Boys program

* In charge of customers relations for the Boys basketball

* In charge of setting up and running basketball clinics in various communities Facilities Director

Bellevue Children's Academy - Bellevue, WA

July 2014 to July 2016

• Responsible for creating and maintaining service schedule for four campuses

• In charge of interviewing and hiring service vendors

• Maintaining excellent working relationships with all vendors

• Coordinating school and outside vendor events

• Worked closely with all staff and management on various projects

• Being able to constantly learn new skills to satisfy maintenance needs

• Working closely with various government agents to make sure all licenses are up to date and all codes are met

Pest Control Spray Technician

Eastside Exterminators - Woodinville, WA

June 2008 to July 2014

• Using PestPac software to schedule appointments and retain clients

• Responsible for creation and execution of daily and weekly routes

• Correspond with dispatch and clients via email on a daily basis

• Collaborating with nine other spray technicians to assure quality work

• Participating in continuing education courses to maintain license

• Providing outstanding customer service to clients daily Lead of Clean out Crew

Eastside Exterminators - Woodinville, WA

September 2006 to June 2008

• Customer service contact person for all on-site jobs

• Responsible for the up-sale of service packages

• Supervised a crew of up to six men, including being a part of performance appraisals

• Quality assurance inspector of clean out jobs

Lead Crew Member

Hansen Brothers Moving Company - Newcastle, WA

March 2006 to September 2006

• Supervisor of a crew of up to three men

• Customer service contact person

• Responsible for correct completion of all paperwork

• Conducted all on-site up-sales of moving packages Manager

BJ's Affordable Lawn Care - Seattle, WA

January 2003 to March 2006

• Responsible for conducting bids and sales on all projects

• Involved in the design of landscape projects

• Customer service representative, took all incoming calls to the company

• Responsible for quality assurance on all projects, followed up with customers Education

High school diploma or GED

Skills

• CUSTOMER SERVICE (10+ years)

• RECEPTIONIST (10+ years)

• RETAIL SALES (10+ years)

• SALES (3 years)

• MICROSOFT OFFICE (Less than 1 year)

• iOS

• Software testing

• Mobile applications

• Test-driven development

• 4G/LTE

• 3G

• Test Cases

Additional Information

Skills

• Ten plus years of customer service experience, sales experience, interpersonal customer service, phone support, and e-mail support

• Experience with multitasking, time management, and working in busy environments with multiple customers and appeasing stressed customers

• Clear understanding of Microsoft operating systems XP, Vista, and Windows 7

• Excellent skills in utilizing Microsoft Office applications

Contact this candidate