Duties include providing a safe and therapeutic environment for individuals with mental health issues, assisting with ADL’s, housekeeping duties, and conducting daily programs or activities. Proper documentation and maintaining clear communication among all the members of the team.

09/13- 12/13 Dispatcher

SLIC Network Solutions

3330 St Rte. 11B

Nicholville, NY 12965

Duties include dispatching technicians, troubleshooting customer problems, building and adding services to meet the customer’s needs. Daily use of computer and various programs to complete required work tasks.

11/07-09/13 Client Care Representative

Bronson‘s Service Corp.

7598 RT 11

Potsdam, NY 13676

Duties include customer service, answering phones, scheduling appointments, A/R, A/P and dispatching. The daily use of a computer including Word, Excel, and Successware programs. General office duties including filing, faxing, and copying.

03/07-02/09 Home Health Aide

Health Services of Northern New York

56 Market St

Potsdam, NY 13676

Duties include personal care of clients, housekeeping, errands, and meal prep.

02/00-10/06 Assistant Habilitation Specialist

CP of the North Country

4 Commerce Lane

Canton, NY 13617

Duties included personal care of consumers, medication administration, household cleaning, proper note taking and documentation. From 10/03-05/05 Assistant Residential Manager duties included scheduling of staff, complete evaluations, and disciplinary action if needed. Maintain filing system, complete documentation using computer, and manage household finances.

Education: 1992-1996 Potsdam High School 29 Leroy St. Potsdam, NY 13676

Received diploma in June 1996. Major course study was BOCES.

1994-1996 BOCES Rt56 Norwood, NY 13668

Received certificates in Home Health Care and Rehabilitation aide.

2008-2013 Empire State Saratoga Springs NY Major: Business Management

Received a Bachelor’s degree in June 2013.

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