Sales Associate Customer Assistance
Resume:
Audrey J. McCluskey Rivera
*** * **** **, *** York, NY 10001
advkit@r.postjobfree.com
Experience
Server & Cashier, Newtowne Grille, Billerica, MA January 2022-May 2022
Committed to providing customer satisfaction by being available and communicative while working in a fast paced environment.
Phenomenal communal and team building skills with diverse work community as well as customers on a day to day basis,rapport with a diverse range of customers
Recognized for quickly resolving problems or challenges prior to escalation in the workplace.
Knowledge of menu, including American Cuisine, cocktails,wine, beer and spirits.pairings.
Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders. Server & Cashier, Mr. Jack's Catering. Billerica, MA August 2015- Present
Highly solution oriented professional that maintained and prioritized customer experience.
E ectively communicated amongst customers and sta through actively listening to customers to address their needs and create a positive experience
Ensured customer requests are met to satisfaction in an e cient and timely manner demonstrated with a positive and professional manner.
Prepped, served, and cleaned up amongst 250-400+ guests per event within a 2-4 hour event. Server/ Bartender in Training. Fogo De Chao Burlington, MA February 2022 - May 2022
Fast paced environment as maintaining proper customer service skills while waiting upon guests.
Luxurious dining and high end cocktails.
Sales Associate, Champs Sports. Burlington, MA August 2017-August 2019
Achieved sales goals through in depth product knowledge, attentive customer assistance, and elevated in store experience.
Highly knowledgeable of market trends, target consumers and product portfolio.
Maximized sales e orts and conversion through knowledge of POS and well equipped understanding of the stores marketing mix.
Maintained and organized inventory to ensure an e cient in store customer experience. Sales Representative, Verizon IM Wireless. Bedford, MA October 2020-January 2021
Surpassed goals by identifying customers overall short-term and long term needs and wants through high knowledge of product portfolio and function.
High technical skill set of product inventory and POS to ensure customer satisfaction and build trust.
Retail Sales Associate, NIKE Inc. Portland, OR June 2022-Present
Serviced floor sales to reach projected daily sales goals through customer satisfaction and assisting with in-person and online transactions
Processing apparel, footwear, and equipment through pricing, organizing, Creator & Owner of Sneaker Customization
ByAudreyJordan (BAJ) Started in Portland, OR May 2019- Present
Leading and creating all unique design concepts from brief to execution.
Maintaining a growing consumer base through e ective marketing strategies amongst several social media platforms, curating appealing content, and networking.
Extensive knowledge of shoe construction techniques and applying contemporary tools to create an overall customized product appearance and experience. Education
Lowell Memorial High School Graduated 2019
Fashion Institute of Technology Winter 2020-Present Studied Marketing & Advertising
Portland Community College
Long Island University September 2019 - June 2020
Studied Business Management
Experience:
Apprenticeship with Bandulu Street Couture (Brooklyn, NY) Learned the importance of upcycling and craftsmanship through quality vintage construction to create a sense of fashion and value
Activities & Interests
Streetwear and sneaker design
Building relationships
Photography
Learning new skills and creating new experiences
Music curation
Contact this candidate