Delivery Driver Customer Service
Resume:
Dennis Davis
Roseville, MN *****
********@*****.***
Work Experience
GSE Technician
Elite Line Services/Daifuku/DGS Services/Unifi/Launch October 2008 to July 2022
Duties include performing repairs and preventive maintenance on the ground service equipment which at this time is the baggage carts and trailers such as LD7's, LD2's, LD3's. Also do various welding on this equipment when needed to complete repairs.
Light Duty Technician
Denny Hecker Volkswagen - Inver Grove Heights, MN
January 2007 to September 2008
Duties include Light vehicle maintenance consisting of oil changes, tire rotates, and etc. Also included in daily duties is inspection of trade-in vehicles, helping when needed to supply a ride for customers and picking up various parts when needed. Light Duty Technician
Burnsville Volkswagen - Burnsville, MN
October 2004 to January 2007
Burnsville, Mn. 10/2004 - 1/2007 Duties included getting trade-in vehicles and vehicles bought at auctions ready for re-sale on our sales lot.
This entailed inspection of vehicle and performing light mechanical repairs such as brakes, tires, fuel filter, spark plugs, pollen filter, air filter and etc. TEAM LEADER, LUBE BAY
Saturn of St.Paul - Oakdale, MN
January 1997 to September 2004
Successfully trained, supervised, and mentored four Lube Technicians at any one time. Oversaw scheduling of routine maintenance such as oil changes and tire rotations. In charge of sales of additional services to the customer: for example coolant, transmission, and power steering fluid flushes.
Maintained one of the highest CSI scores in the service department over 7 years with an average blend score of the low 90's.
STORE MANAGER
Valvoline Rapid Oil Change - Little Canada, MN
1995 to 1997
Effectively trained and supervised eight employees in the maintenance of all types of vehicles. Operationally maintained the hiring and scheduling of employees. Implemented the Fleet Service Program for small and medium sized companies. Received the Claim Free Award three years in a row. Performed the duties as the Environmental Health and Safety Representative for 7 of the Valvolive Rapid Oil Change Facilities.
CUSTOMER SERVICE REPRESENTIVE
Meredith Cable Systems - Roseville, MN
1994 to 1995
Performed direct customer service and updated/maintained accurate service requests and personal information.
Sold additional cable services making sure all billing questions were handled to the customer's satisfaction.
Worked closely with managers to effectively meet customer needs. Maintained a high level of customer service receiving multiple letters of appreciation from customers. Lube tech / Assistant Manager / Manager
JIffy Lube and Valvoline Rapid Oil Change - Saint Paul, MN 1990 to 1994
Education
GED
High School in Automotive Technology
Vocational High School
Skills
• Communication skills
• Brake Repair
• Automotive Repair
• Oil Change
• Mechanic Experience
• Delivery Driver Experience
• Vehicle Maintenance
• Courier
• Mechanical Knowledge
• Welding
• Service Technician Experience
• Equipment Repair
• Handyman
• Suspension
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