Event Coordinator General Manager Development Coaching

LAURA BONARRIGO

Portland, ME 347-***-**** *****@**************.*** www.linkedin.com/in/laurabonarrigo

DEVELOPMENT DIRECTOR COACHING OPERATIONS

20+ years of experience planning, overseeing, and managing projects and people. Strong background in entrepreneurial leadership, event coordination, relationship building and management, and coaching. Self-motivated, creative, flexible, and quick at fixing problems with a strong ability to work independently and collaboratively to support individuals, communities, and teams.

AREAS OF EXPERTISE

Project Management Growth and Operations Fundraising Leadership and Implementation Strategic Thinker Conflict Resolution Cross-Functional Teams Onboarding and Management Community Engagement Events and Volunteer Management Collaboration with Key Stakeholders Verbal and written Communication Presentations and Public Speaking Detail Oriented

WORK EXPERIENCE

Maine Coast Waldorf School, Freeport, ME January 2022- Present Development Director

• Cultivation of major donor cycle: soliciting major gifts through direct mail and strategic conversations, surpassed goal of $200K for 2021-22 Annual Appeal. Solicited major business and family sponsorships and secured Foundation Grants to surpass the goal of $100K for tuition fund.

• Collaborate with Board members, volunteers, and administrators on strategic planning to inspire and engage new ideas, prospects, giving, and manage appeals and fundraising direction for revenue planning.

• Provide information to donors as requested. Responsible for delivering high-quality, timely fundraising reports; collaborating on strategic plan and revenue planning; showing strategic direction of fundraising streams; leading fresh ideas for event planning; planning, writing, and editing weekly updates, monthly alum newsletters, and accreditation reports.

• Provide leadership: moved online Spring Auction from early April 2022 to an in-person event end of May 2022. Enrolled community to shift concept, managed energetic parents, and generated parent participation. Grossed over $102K toward tuition fund (the previous ROI was negative).

• Attend meetings and professional training with colleagues. Ability to work with diverse communities and demonstrate inclusion. Able to engage parent participation and alum support. Hire, onboard, and supervise team members. Use spreadsheet software, CRMs, Excel, Google docs, etc.

Holiday Retirement Senior Living, Portland, ME July 2020 – December 2021 Assistant General Manager April 2021 - December 2021

• Administrative contact for new families. Oversaw resident relations, enrichment program, and daily reports and reviewed data management. Welcomed new residents to the community, and enrolled established residents to build new relationships.

• Recruited, hired, supported professional development, and disciplined associates while maintaining a team atmosphere; guided measurable changes.

• Provided backup to the Community Sales Leader in developing potential residents. Leased apartments, provided tours, negotiated/signed leases, and made weekly sales calls.

• Provided quality and compliance leadership experience. Responsibilities included frequent quality checks: housekeeping, kitchen, and facilities; analytical review of budgets and revenue planning; ensuring all life/safety rules were followed and managing contractors and vendors.

• Collaborated across departments supervising labor hours and schedules, annual budget, and led daily meetings so team members communicated needs while resident issues were dealt with in a timely, friendly, kind, and effective manner.

• Served as hospitality management connection for guests and residents with questions, reporting concerns, and emergencies; first point of contact for emergency responders; communicated with families regarding resident concerns and safety.

• Assisted and was accountable to General Manager with all aspects of hospitality and organizational development, supervised the community in the absence of the General Manager, and stepped into other roles as needed: i.e., cooked and did dishes, gave tours, cleaned rooms, and welcomed guests whenever staff was short.

Resident Enrichment Coordinator July 2020 – April 2021

• Created a variety of weekly experiences to oversee relationship management and help combat loneliness, helplessness, and boredom among residents.

• Produced a weekly calendar of activities; led exercise sessions and coordinated with professionals to teach classes based on annual budget and resident interests.

• Implemented Resident Welcome Home Program as well as demonstrated commitment to resident satisfaction within the first 90 days benchmark.

• Adhered to a monthly budget and continually looked for ways to enhance the resident experience.

• Followed all Covid-19 precautions and protocols; supported community operations to ensure the highest levels of resident experience and satisfaction.

doingDivorce LLC, New York, NY December 2015 - Present Founder and CerDfied Coach

• Inspire confidence and calm, instill long-term vision and objectives, lead and support clients through the separation process, and mentor parents to achieve personal goals with positive, creative solutions.

• Coordinate all social media marketing campaigns using a database of followers to engage parDcipaDon.

• Create, curate, and plan for all published digital content, including writing and editing articles.

• Engage with the social media team, and discuss data and marketing campaign results built upon strategic direction, competitive edge, and mission-driven messaging.

• Tech Savvy: develop, plan, guide, and teach committed relationships curriculum online.

CDC Certified Divorce Coach Training Program, Tampa, FL January 2017- December 2018 Mentor Program Manager

• Oversaw Mentor program: coordinated 75+ mentors/mentees worldwide.

• Assisted Directors on best practices for effective development of coach training.

• Provided expert leadership; mentored 10+ students/mentees over three semesters; built collaboration between certified divorce coaches and diverse professionals.

• Cooperated with Directors on brand image and promoted training through video communication, networking, and social media campaigns.

• Responsible for scheduling and implementing bi-monthly training for mentors each semester.

Feed Your Mouths, New York, NY April 2006- December 2008 Private NutriDonal Coach

• Educated individual families, children, and personal staff on eating sensitivities, healthy eating practices, and food choices affecting environmental health.

• Instructed school and camp chefs on healthy food choices; switched out ingredients; created alternative recipes.

• Taught parents and children cooking classes incorporating their individual family!s unique needs and tastes.

• Developed recipes for children with eating issues and worked to implement changes they could tolerate.

EDUCATION AND CERTIFICATIONS

CDC Certified Divorce Coach, Tampa, FL

Member of the International Coach Federation

Associate Certified Coach

Douglass College, Rutgers University, New Brunswick, NJ

BA, Theatre Arts

VOLUNTEER EXPERIENCE

The Rudolf Steiner Waldorf School, New York, NY October 2003 - June 2014 Spring Gala/Fall Fair Co-Chair

• Advanced Development Office philanthropic goals and major gifts. Planned and accomplished special seasonal events with Development Office.

• Spearheaded cultivation of major gifts and individual giving; helped raise over $700,000 through development activities, fundraising, and major gifts.

Annual Fall Fair Day of Events Coordinator

• Oversaw and annually led 20 - 100+ teams of volunteers, staff, students, and attendees; event contact for all-day-of event vendors, guests' concerns, and volunteers’ questions; analyzed day-of event problems; followed city safety rules, regulations, and traffic flow, created collaborative, on the spot solutions for ten years.

• Coordinated with faculty, staff, and supervised parent leaders to determine inventories, annual budgets, and supply needs before, during, and after events; built a process and procedures guide. Trained parents to assume responsibilities.

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