Customer Service Associate

HERLY JAIMES

ABOUT ME:

An experienced, reliable and motivated client services

professional looking to further her career. Have been recognized by previous employers for exceeding sales targets in various retail environments with a

professional and friendly demeanor. Aspiring to grow from my three years of combined experience in sales and hospitality services. EXPERIENCE:

Yacht Stewardess, 120’ Riva Private, Miami, FL.

September 2021 - September 2022

• Responsible for every day operation of yacht’s interior department.

• Performed all interior duties including heads, beds, laundry, cabin turnovers and detailing.

• Reliable for on-call/short-notice trips.

• Protected, maintained and cared for valuable interior items and surfaces such as silk, china, crystal, linens, fine woodwork and marble.

• Collaborated with chefs, regarding meal services for guests.

• Placed orders to restock items for all necessary inventories. Associate, Whole Foods Market, Miami, FL.

December 2019 - January 2021

• Contributed to team success by completing jobs quickly and accurately.

• Helped customers complete purchases, locate items and join promotional programs.

• Greeted customers and assisted with product questions, selections and purchases.

• Provided accurate information about promotions, customer programs and products to help drive high customer retention. Associate, Aldi, Coral Springs, FL.

January 2019 - December 2019

• Organized store merchandise, racks and displays to promote and maintain visually appealing environments.

• Checked pricing, scanned items, applied discounts and printed receipts to process customer’s orders.

• Employed strategic tactics such as cross-selling and upselling to drive sales.

• Stocked merchandise, clearly labeling items and arranging according to size and color.

CONTACT:

561-***-****

************@*****.***

Miami-Dade County/

Broward County, Florida

SKILLS:

• Bilingual in English

and Spanish.

• Seasoned in

customer service/

client support.

• Telecommunication.

• Detail oriented/

multitasking/ goal

oriented.

• Visual marketing and

upselling strategies.

• Experienced in

working

independently and in

teams.

EDUCATION:

Miami Dade College,

Miami, FL.

2022 - Present

• Currently working

towards Associate’s

Degree in Marketing

and Advertising.

• Long-term goal to

earn Bachelor’s

Degree in Marketing

and Advertising.

Monarch High School,

Coconut Creek, FL.

(Year- year)

• Graduated with high

school diploma.

Contact this candidate