Scrum Master Business Analyst

Victor Nsofor

New York, +1-954-***-**** **************@*****.***

www.linkedin.com/in/Victornsofor

SUMMARY

Business Analyst/ Project Manager/ Scrum Master, with over 5 years of experience in coordinating and managing teams. Executing projects using various methodologies, including Waterfall, and Agile, and proficient in SCRUM framework. Skilled in business requirement elicitation and converting user requirements into functional requirements, Developing Business Process Flows. Proficient in creating UML diagrams including Use Cases Diagrams and Activity Diagrams. Proficient in business development, client, and project management, along with strategic planning.

Extensive experience working with several teams and across various domains ranging from healthcare, banking, hospitality and transportation.

PROFESSIONAL EXPERIENCE

Mindtree – July 2017 - Present

Business Analyst/Scrum Master

Facilitate and manage business sessions with client and conduct interviews with key business users to collect requirement and business process information

Design the business requirements elicitation approach based on project scope and SDLC methodology

Gathering business requirement and converting them into functional requirement, specifications and user requirement specifications.

Develop business specifications and hand them over to the technical team for system development

Design Process Workflow, Swimlane, Mockup and Wireframe models that will guide the proposed solution design

Conduct Gap Analysis to understand new business model, additional functionality to be incorporated into the new application and documenting it, while also managing software change request process.

Define project goals, deliverables and create and maintain document as needed to support training, deployment, and end user support.

Establish a business analysis methodology and help develop use case, project plan, and manage scope

Coordinate with Quality Assurance and the Development Team to ensure requirements are understood

Assist Quality Assurance team by reviewing test cases and clarifying requirements to ensure complete coverage of requirements.

Maintaining and Developing Requirement Traceability matrix that will track requirements throughout the project life cycle

Translate documented business needs into functional requirement and non-functional requirements for system change and enhancement.

Manage and efficiently populate, and prioritize product backlog

Participate in various architectural development sessions to provide Technical Teams with a better understanding of the requirement

Support User Acceptance Testing

Work with software team to effectively identify capacity and set realistic sprint goals.

Successfully implementing a model for monitoring Production issues and tickets created in Jira which increase solution turn around by 93% from 35%

Guides team’s operation by facilitating ceremonies in Scrum framework (sprint planning, daily scrum, sprint review and sprint retrospective) and implementing Agile Principles to ensure effective functioning of the team.

Responsible for tracking bugs, raising tickets for production issues and escalation to developers.

Participate in testing /validation of system fixes which includes creating the actual test cases and review case

Ensure issues are identified, tracked, reported, and resolved in a timely manner; escalate and retain ownership of all open/unresolved issues.

Create and monitor metrics to track benefit of improvement

Derive conceptual designs from business objectives to deliver software and applications according to specifications performance, usability, and functionality.

Facilitate the implementation of new business functionality through demonstration, training and knowledge sharing sessions.

Improve business direction by prioritizing customers requirement and implementing changes based on collected feedback.

SKILLS AND TOOLS HIGHLIGHT

Agile Methodology (Scrum)

Waterfall Methodology

Snagit

Software Development life Cycle (SDLC)

Jira and Confluence

SQL

Mockups and Wireframes

User Acceptance Testing

User Story and Acceptance Criteria

Change Management

Backlog Management

Teamwork and collaboration

Oral and written Communication Proficiency

Project Management

Microsoft office suite

Requirement Management Plan

Process Flow Diagram

Playbook

Education CERTIFICATIONS

Masters in Process Engineering

University of Lagos

Bachelor of Science in Chemical Engineering

Obafemi Awolowo University

Certified SAFe 5 Scrum Master Scaled Agile

Scaled Agile Inc.

Certification ID : 829*****-****

Certified Scrum Master (CSM)

Scrum Alliance

Certification ID : 001355011

Certified Scrum Product Owner (CSPO)

International Scrum Institute

Certification ID : 993***********

Project Management Professional (PMP)

Project Management Institute (PMI)

Certification ID : 3015595

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