Data Entry Clerk
Resume:
Clarisse Gadd
Carson City, NV ****5
**********@*****.***
SUMMARY OF QUALIFICATIONS:
● Superior Customer Service Skills / Telephone Sales Communication Techniques / Data Entry and Word Processing Skills / Quality Work Ethics and Organizational Skills
● Comprehensive knowledge of Apollo Computerized Reservation System
/ Travel Industry Ground Operations and Procedures / Microsoft Word, Office, XP, Vista, Excel, Internet, E-Mail / Various database programs - Goldmine, AIM, and Unix / 35+WPM
● Experience in Airline and Travel Agency Ticketing / Travel Counseling / Title Insurance Industry Documentation
● Goal and Detail Oriented / Team Player / Hardworking / Motivated / Quick Learner
HONORS AND AWARDS:
● Class Valedictorian, Attendance Perfect, President's List - IAA9604
● Travel Career Development Test Certificate - August 1996
● Employee Of The Month - Jetabout
● Performance Evaluations
SPECIALIZED TRAINING:
International Air Academy, Inc. Attended: Apr. 1996 - Aug. 1996 2980 Inland Empire Blvd.
Ontario, CA 91764
Course Studies:
*Domestic Ticketing *Airport Operations
*Domestic Tariff *Telephone Sales
*Domestic Fare Quoting *International Fare Quoting EMPLOYMENT HISTORY:
DX's Clinical Laboratories San Dimas, CA
Front/Back Office Assistant 07/2006 - 10/2006
United Title Company - TSG Division Colton, CA
Word Processor 10/2004 - 03/2006
K-Force Onstaff Group Colton, CA
Customer Service Agent 08/2004 - 10/2004
LandSafe Title Rosemead, CA
Word Processor/Reviewer 11/2001 - 09/2003
Brendan Tours Van Nuys, CA
Assistant to the President 11/1999 - 10/2001
Jetabout - Qantas Vacations El Segundo, CA
Cust. Relations Coordinator/Res. Agent 08/1996 - 11/1999 EDUCATION:
Mt. San Antonio College
Walnut, CA
Attended, 1990
Pasadena City College
Pasadena, CA
Attended, 1988 - 1990
Temple City High School
Temple City, CA
Graduated, 1988
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