Clarisse Gadd

**** **** **.

Carson City, NV ****5

775-***-****

advk55@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

● Superior Customer Service Skills / Telephone Sales Communication Techniques / Data Entry and Word Processing Skills / Quality Work Ethics and Organizational Skills

● Comprehensive knowledge of Apollo Computerized Reservation System

/ Travel Industry Ground Operations and Procedures / Microsoft Word, Office, XP, Vista, Excel, Internet, E-Mail / Various database programs - Goldmine, AIM, and Unix / 35+WPM

● Experience in Airline and Travel Agency Ticketing / Travel Counseling / Title Insurance Industry Documentation

● Goal and Detail Oriented / Team Player / Hardworking / Motivated / Quick Learner

HONORS AND AWARDS:

● Class Valedictorian, Attendance Perfect, President's List - IAA9604

● Travel Career Development Test Certificate - August 1996

● Employee Of The Month - Jetabout

● Performance Evaluations

SPECIALIZED TRAINING:

International Air Academy, Inc. Attended: Apr. 1996 - Aug. 1996 2980 Inland Empire Blvd.

Ontario, CA 91764

Course Studies:

*Domestic Ticketing *Airport Operations

*Domestic Tariff *Telephone Sales

*Domestic Fare Quoting *International Fare Quoting EMPLOYMENT HISTORY:

DX's Clinical Laboratories San Dimas, CA

Front/Back Office Assistant 07/2006 - 10/2006

United Title Company - TSG Division Colton, CA

Word Processor 10/2004 - 03/2006

K-Force Onstaff Group Colton, CA

Customer Service Agent 08/2004 - 10/2004

LandSafe Title Rosemead, CA

Word Processor/Reviewer 11/2001 - 09/2003

Brendan Tours Van Nuys, CA

Assistant to the President 11/1999 - 10/2001

Jetabout - Qantas Vacations El Segundo, CA

Cust. Relations Coordinator/Res. Agent 08/1996 - 11/1999 EDUCATION:

Mt. San Antonio College

Walnut, CA

Attended, 1990

Pasadena City College

Pasadena, CA

Attended, 1988 - 1990

Temple City High School

Temple City, CA

Graduated, 1988