Melanie Akin
Charlotte, NC • *************@*****.*** • 832-***-****
EDUCATION
UNIVERSITY OF HOUSTON-DOWNTOWN Houston, TX(Remote) Bachelor of Business Administration in Management Information Systems Expected Graduation – May 2024 Major GPA: 3.51/4.0
Related Coursework: Computer Science I, Information Technology II, Business Information Systems, Database Management Systems (SQL)
PROJECTS
BUSINESS RECOMMENDATIONS PROJECT October 2021 - Dec 2021
● Collaborated with a team of 3 to create two valuable business recommendations.
● Created a Python program to gain valuable analytic insights from sample business sales data.
● Recommended two valuable business solutions to a hypothetical business. CAR RENTAL COMPANY PROJECT September 2022 - November 2022
● Built a database for a rental company using SQL and various database techniques as a course project.
● Developed Logical, Physical, and Dimensional Data Models. Converted relational schema into a 3rd Normal form.
● Converted the relational schema into a 3rd Normal form. PROFESSIONAL EXPERIENCE
TARGET Charlotte, NC
Consumables Associate October 2022 - Present
● Led the team responsible for restocking supplies within the first month of employment.
● Performed inventory control, including sorting, unpacking, verifying, and placing merchandise within the store from shipments of up to 1000 units within a team of up to 10.
● Handled and resolved customer inquiries, complaints, and service issues. DOMINO’S PIZZA Houston, TX
Assistant Manager – Level 4 June 2018 - January 2020
● Oversaw all aspects of the store operations, including training, guest satisfaction, and maintaining the highest quality standards for all employees, products, and services.
● Supervised, directed, and trained all personnel hired in the location. Decreased Cost of Labor by %29 after being promoted to Assistant Manager in 7 months.
● Monitored all food, beverage, and service procedures and analyzed operational problems, such as theft and wastage, and established strategies to alleviate these problems. SKILLS
● Program Management: Agile, SDLC (Software Development Life Cycle), Resource Planning, Jira
● Technical Skills: Python, R, Java, SQL, Salesforce.com, PowerBI, Tableau, MS Excel, MS Word