TINA GILBERT

**** ******* **** *** ***

ATHENS, AL 35611

205-***-****

advk4c@r.postjobfree.com

EXPERIENCE

APRIL 2020 – FEBRUARY 1, 2023

ADMINISTRATIVE SUPPORT ASSISTANT II, ALABAMA MEDICAID, STATE OF ALABAMA, MADISON COUNTY

FRONTLINE CUSTOMER SERVICE.

ENTER AND ASSIGN NEW MEDICAID CASES.

ANSWER TELEPHONE INQUIRY/SWITCHBOARD.

OPEN AND DISSIMINATE MAIL.

MAINTAIN OFFICE SUPPLIES AND EQUIPMENT.

APRIL 2014 – APRIL 2020

RESTITUTION RECOVERY OFFICER, DISTRICT ATTORNEY’S OFFICE, STATE OF ALABAMA, JEFFERSON COUNTY

LOCATING AND CONTACTING DEFENDANTS TO COLLECT RESTITUTION OWED TO VICTIMS AND THE COURT.

PREPARING, PRINTING, AND FILING REPORTS AND ELECTRONIC MOTIONS.

SCREENING AND PREPARING WORTHLESS CHECK WARRANTS FOR ISSUE BY THE DISTRICT COURT MAGISTRATE.

AUGUST 1999 – APRIL 2014

DISTRICT COURT MAGISTRATE AND COURT SPECIALIST, STATE OF ALABAMA, JEFFERSON COUNTY

SENIOR MAGISTRATE WITH RESPONSIBILITY FOR OFFICE CONTROL.

INTERVIEWING VICTIMS FOR ISSUE OF MISDEMEANOR WARARANTS.

ISSUING MISDEMEANOR AND FELONY WARRANTS; SETTING OF BAIL.

ANSWERING TELEPHONE INQUIRIES FROM THE PUBLIC AND LAW ENFORCEMENT.

ISSUING ALIAS AND PROBATION VIOLATION WARRANTS AT THE ORDER OF THE JUDGE.

ISSUING SUBPOENAS.

EDUCATION

PARALEGAL CERTIFICATE – AUBURN UNIVERSITY, AUBURN, AL

HIGH SCHOOL DIPLOMA – TW MARTIN SCHOOL, GOODSPRINGS, ALABAMA,

AREAS OF EXPERTISE

CUSTOMER SERVICE

TIME MANAGEMENT

TELEPHONE INQUIRY/SWITCHBOARD

COMMUNICATION

PROBLEM SOLVING

MULTITASKING

TECHNOLOGY PROFILE

WINDOWS/EXCEL/WORD/OUTLOOK/FILEMAKER/CARES

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