Cheryl Sharp
Pryor, OK *****
*************@*****.***
Willing to relocate to: Bartlesville, OK - Nowata, OK - Osage County, OK Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Dialog Direct/ Consumers Energy
August 2020 to Present
Answers in coming calls,Process appliance service orders, solve customer issues. Working from home. Delivery Driver
webster shipping / fedex - Tulsa, OK
Present
Housekeeping
GREEN COUNTRY VILLAGE - Bartlesville, OK
January 2019 to August 2020
Housekeeping, temperature scanner,
Shippng and Recieving
Kenco Logistics - Pryor, OK
April 2016 to May 2019
prep orders, ship and receive
Lift Driver
Walmart - Ochelata, OK
February 2006 to March 2016
Restock and Replenish
CNC Operator
Deca Manufacturing - Clearwater, FL
February 2003 to October 2005
Machine Operator ran air bag parts, parts inspector Claims Processor
CMI Management Services - Bartlesville, OK
March 2000 to January 2003
Talk to customers, entered claim information. Hippa Customer Service, Delivery
Baldwin Drug - Bartlesville, OK
May 1989 to November 2000
Filled customers orders
Education
High School Diploma in Basic
Wann High - Wann, OK
1973 to 1985
Skills
• Microsoft Office (10+ years)
• Receiving Clerk
• Shipping Receiving (2 years)
• Recieving
• Warehouse Associate (10+ years)
• Receivables (3 years)
• Quality Inspector
• Canon
• Copier
• Data Entry
• Filing (5 years)
• Disbursement
• General Office
• Scan
• Scanning (10+ years)
• Microsoft Excel (5 years)
• Customer Service (5 years)
• Typing (10+ years)
• Forklift
• Contracts
• SAP
Certifications and Licenses
driver's license
Forklift Certification
Assessments
Customer Service Skills — Familiar
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Customer service — Familiar
June 2020
Identifying and resolving common customer issues
Full results: Familiar
Customer focus & orientation — Highly Proficient
June 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Written communication — Completed
August 2018
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Completed
Delivery driver — Familiar
July 2020
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Customer Service experience, Data entry,shipping and recieving, microsoft