Sales and Operations Management
Resume:
Donald Mago
Glen Ellyn IL. **137
Mobile: 630-***-****
E-mail: ********@*****.***
OPERATIONS / GENERAL MANAGEMENT
Distribution ~ Warehousing ~ Logistics ~ Retail
Impact player with 30 years of progressive experience driving profitable growth in competitive markets. Operations leader and consensus builder with team-building strengths. Solutions-focused and results-oriented, driving process and productivity improvements.
PROFESSIONAL EXPERIENCE
Tri-State Trailer & Truck Parts > 7 /2021 to Present
Briargate Supply > Truck/Trailer Parts Sales Representative 2019-2021
JX Truck Centers > Heavy Duty New Truck Sales 2018 - 2019
M & K Truck Centers > 2017 – 2018 Heavy Duty New Truck Sales
Dual Temp Clauger, Industrial Refrigeration Specialist
Shop Foreman – November 2016 to 2017
-Managing inventory of Equipment, Tools, and Material Needs
-Processing JOB Order Request for Tools and Equipment needs
-Managing all shop delivery, receiving, and shipping operations
-Managing staff payroll and human resource obligations for hiring and expelling
GPM PUMP and TRUCK PARTS
Parts Department Manager – August 2013 to July 2016
-Created Business Plan for a successful full line Heavy Duty/Off Road/Utility Vehicle Distribution Co.
-Enhanced customer service operations and delivery service levels as internal parts department manager as well as outside sales representative.
-Pursued and assisted with the hiring process of the first professional parts technician
GABRIEL SALES COMPANY
Director of Sales – January 2010-August 2013
-Increased sales every year by 20%
-Assisted in the store management operations as well as holding a Sales Representative Position
-Increased store operation effectiveness through initiatives to reduce standing inventory and shelf stock inaccuracies with effective supervision and performance measurables
PHOENIX VENTURE CORPORATION DBA BJ EXPRESS
General Manager – January 2005- December 2009
-President of a Mid Sized Transportation and Warehousing Co.
-Successfully Managed transition from old ownership to new management team as the company’s new President
-Established all Vendor, Banking and Stakeholder relationships in the new go forward enterprise
G.M.G. PARTNERS LLC
Vice President of Operations – November 1996-April 2004
TRI-STATE AUTOMOTIVE WAREHOUSE, INC.
Director of Operations – 1990-1996
-Managed 4 distribution facilities ( 2 > 35K square foot facilities, 2 > 10K square foot facilities)
-Created and implemented strategic plan for all Operations Functions, Management teams, Human Resources, and Employee incentive plans, job descriptions and company policy
-Successfully worked with and established all internal communications processes and protocols with the President/CEO and fellow senior executives
Operations Manager – 1986-1990
-Improved stocking, order pulling performance, and a team atmosphere by incorporating real measurables using IT and increased effective supervisory practices and oversite to reward superior behavior.
-Improved stocking performance by 24 hours by shelving all incoming inventory the same day as received
-Improved Order Fill accuracy from 80% to 98%, Shelf stock inventory accuracy to 98% and Order Fill Rates from 88% to 98% through redesign of shelving media and effective on floor management directives
Will Call Manager – 1985-1986
-Increased service levels at the Customer Service/Same day pick up counter from being un heard of to the number 1 Customer Service Company among our competition
-Improved on call wait times from 15 minutes to 2-3 minutes to receive stock and service verification
-Improved will call times to fill and stage for pick up from 1 hour to less than 10 minutes
Sales Representative – 1984-1985
EDUCATION
B.S. in Business Management, Elmhurst College, Elmhurst, IL
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