Customer Service, Assistant Manager, Payroll
Resume:
Maria Bauer
Queens, NY ****1
********@*****.***
To secure a remote (anywhere) position in a people oriented organization where I can utilize my experience; a position where I can strengthen a company, assist clientele and have opportunity in growth SKILLS AND ABILITIES:
Rapid learner and coachable, dedicated worker, excellent teamwork skills, exceptional customer service Detail oriented, well organized, logic and math orientated, strong interpersonal and communication skills Great patience, creative problem solving skills, works well under pressure and in adverse conditions Willingness and ability to work under direct supervision of team leader and/or with other team members in pursuit of common goals; or work independently if directed without supervision EXPERIENCE:
MTA New York City Transit Authority
New York, NY
Bus Operator
07/2019 - 09/2021
Trained professionally to safely and efficiently operate an MTA New York City Transit bus Transporting passengers along an assigned route while adhering to a schedule Complied with NYC traffic regulations, New York State laws, and MTA New York City Transit rules and regulations When in revenue service, ensure the proper payment of fares; ensure the safety of passengers Ensure the safety and security of my assigned vehicle; creating reports regarding periodic vehicle inspections Use proper skill and training techniques to handle faulty equipment, outside accidents and unusual occurrences Leesel Transportation
Bronx, NY
School Bus Driver
09/2015 - 06/2019
Pick up students along established routes designed by The Board of Education Safely pick up and drop off students from their residents to school and back Keep track of students when loading and unloading to ensure their safety Maintain a safe, clean and welcoming environment for students Ensure vehicle is operating properly before and after each run through proper inspection Miniventures of NY
Middle Village, NY
Office Manager
08/2012 - 09/2015
Monitored and recorded staff clock in and check out times Supervised and monitored the work of employees to ensure efficiency Assist and collaboate with teachers in building creative lesson plans Completed children enrollment forms, handled documents and payments; conducted tours Designed and managed database for finances, keeping records up to date and properly filed Primary individual to respond to calls and appointments made in correspondence to the facility Inventory intake, placing orders for workplace supplies and organizing shipments that came in Booked transportation for students; created effective pick up and drop off routes for drivers Attend to any accommodations needed by clients; schedules, fees and requirements for their children Implementing and maintaining procedures of office administrative system; open and closed the facility Created solutions to any inquires, complaints and concerns of staff personal before escalating to HR Ensured and implemented health and safety policies; certification in Food Protection, current and in good standings Madison Square Garden
New York, NY
Guest Experience Representative
10/2010 - 12/2014
Greet and direct guest entering and exiting the arena Escort guest to designated area’s
Assisted guest with purchases of tickets for the events Responsive toward questions or concerns guest have Resolve complaints and issues that occur during events Attend to the needs of a guest, having no limit
EDUCATION:
ASA Institute-The College for Excellence
New York, NY
Associates Degree in Medical Assisting
02/2006 - 05/2008
Honor’s Dean List GPA: 3.72
Credentials:
Phleblotomy, EKG, Billing and Coding, Medical Assistant Certification in Food Protection 02/2014
NYS Commercial Driver’s License:
Class MB: Passenger and School Bus Endorsement
Tools:
Microsoft Office for Windows; Word, Excel, and PowerPoint Knowledge and understanding of proper inspection procedures for buses Ensured adherence to all FDAC, CDC, HIPAA, OSHA and Health Department regulations Experienced with Micros and Aloha computers system; Medical Manager 10.0, Medisoft, Dos and Medcin
Contact this candidate