Administrative Assistant Sales Associate

Nancy Vasquez

**** **** ****** ***** ***. *** Austin, Texas 78731 Tel: 512-***-**** Email: ********@*******.***

SUMMARY

Bilingual (English and Spanish) administrative professional with 15+ years of experience assisting professionals with travel, multi-line phone systems, and general support.

PROFESSIONAL EXPERIENCE

Modivcare – Customer Service inbound calls July 2020 – Present

Trileaf – Administrative Assistant Reception Austin, Texas March 2020 – May 2020

Somerset Associations, Reception – Austin, Texas September 2019 – March 2020

Provided high level customer service to residents and visitors

Confirmed visitors using in-house systems

Registration of new residents in system

Scanned packages into Dwelling Live

Girling Community, Receptionist – Austin, Texas April 2016 – September 2019

Assisted walk in applicants

Operated switchboard and connected callers

Updated directory to optimize the efficient routing of calls

Herbergers, Sales Associate - Bismarck, ND April 2015 - September 2015

Provided excellent customer service in various departments

Processed payments and opened new credit cards

Maintained a neat sales floor

Bismarck North Dakota Police Department, Office Assistant November 2014 – April 2015

Updated police shift schedules dictation from police officers

Issued pet licenses and processed payments

Retrieved accident and criminal reports as requested by the public and confirmed warrants using in-house system

Collected and recorded bond payments

TEMPORARY ASSIGNMENTS

Tuttle Agency, New York, NY January 2013 – December 2013

UBS Warburg Legal Compliance, Administrative Assistant

Processed bills using various internal electronic billing systems

Edited monthly meeting documents scheduled staff meetings

Ordered department office supplies

Updated monthly reports

Columbia University, Legal Secretary

Responsible for screening calls

Prepared mailings scheduled conference calls

Prepared forms for legal files typed letters

Randstad Agency New York, NY July 2012 - November 2012

Royal Bank of Canada, Administrative Assistant

Assisted with extensive travel arrangements

Expense reporting using Concur Expense

Created meeting agendas for client visits

Nancy Vasquez

7630 Wood Hollow Drive Apt. 255 Austin, Texas 78731 Tel: 701-***-**** Email: ********@*******.***

Pionear Agency, New York, NY July 2010 - December 2011

Bank of America, Legal Secretary

Prepared travel logistics including itineraries

Processed expense reports using Concur

Scheduled meetings and conference calls on behalf of Attorney

Edited documents and proofread for content

EDUCATION

Associates Degree

Business Manhattan Community College, New York, NY

SKILLS

MS Word, Excel, Outlook

Typing 60 wpm

Concur Expense Reporting

Dwelling Live

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