Katelyn Chavez
Customer Service Genie
Corpus Christi, TX 78408
**************@*****.***
Looking for a full-time Entry Level Position with growth opportunities. Benefits included. Authorized to work in the US for any employer
Work Experience
Merchandiser
Sephora 24 Seven - Corpus Christi, TX
February 2023 to February 2023
This job consisted of a team putting together displays for all areas of the store. Merchandising and pricing of all the Sephora products.
Housekeeping
Hotel DeVille - Corpus Christi, TX
October 2019 to October 2022
• Making beds after guests check out of the room
• Taking out all trash throughout each guest room
• Wiping down bathroom mirrors, counters and showers.
• Vacuuming the rooms when done
• Replenishing all items that were used in the room and or bathroom
• Servicing each guest with all items used, giving them fresh towels, soap, shampoo and accommodating them in any way
Sales Associate
Macy’s - Corpus Christi, TX
November 2018 to February 2019
• Working the At Your Service desk and retrieving their online orders. Assisting customers on the sales floor with their purchases and effectively ringing their transactions.
• Placed orders
• Conducted credit card transactions through POS System
• Assisted with returns
• Responsible for store displays
• Stocked the floor
• Maintained a clean service environment • Provided pleasant customer service Merchandiser
Family Dollar - Corpus Christi, TX
January 2018 to August 2018
1. Building and installing shelves for each aisle of the store 2. Hanging fixtures
3. Reading the schematics properly and distributing the new merchandise through each department 4. Labeling and pricing of each individual item
Sales Associate
BCBG MaxAzria
May 2016 to December 2017
• Assisted new customers with clientele information
• Incorporating stores quota and business sales to the floor • Working the cash register and opening new accounts
• inputting sales goals for the district manager
• Opening and closing of the store (Usually alone)
• Handled returns and exchanges
• Responsible for auditing and organizing the whole store • Restocked shelves
• Kept store clean
• Created inventory of products
Customer Service/Cashier
Target - Corpus Christi, TX
December 2015 to March 2016
• Stocking new merchandise for the store in there correct departments. Set up new displays in desired areas. Worked in the fitting room and efficiently processed customers returns and exchanges in a timely manner.
• Assisted customers with a warm and professional attitude
• Answered general questions
• Resolved customer information and complaints
• Responsible for cashier duties
• Handled online orders and credit card transactions Sales Associate
dd's DISCOUNTS
October 2014 to January 2015
Hanging displays, sizing and snaking the fixtures. Unloading freight and stocking new products in the store. Assisting managers with refunds. Working with Loss Prevention to enable less shortage. Checking all inventory through our system to ensure correct items were placed throughout the store.
• Conducted credit card transactions through POS System
• Efficiently processed refunds and exchanges for customers items
• Maintained all go backs
• Maintained a clean service environment
Education
GED
Skills
• Assembly
• Laundry
• Schematics
• POS
• Merchandising
• Cleaning Experience
• Pricing