Data Entry Customer Service

Rosina Gonzalez

West covina, CA ***** 626-***-**** *********@*****.***

Objective

I am looking to obtain a position where my knowledge and experience can help a company grow. I would like to gain more experience in this field and grow with this company, as well as take advantage of the opportunities I am offered.

Experience

Retail cashier and sales floor at Nordstrom rack

January 2020 - July 2022

●Assist customers with a variety of transactions through a seamless and friendly experience

●Demonstrate expertise in all technologies used in the store environment

●Inspire trust, teamwork and positive team relationships

●Defuse customer situations and provide resolution in a timely and effective manner

●Ensure the security and privacy of customer information through education, compliance and resolution of issues

Experience

Best Buy

Seasonal Customer service/ sales floor associate

October 2022-January 2023

●Assist customers with their purchases, returns and exchanges

●Apply the appropriate knowledge and expertise through ongoing learning and development

●Maintain merchandising and ensure your department is clean and well stocked

●Fast pace working on both sales floor and customer service

●Helping customers with purchases and returns

Education

• Duarte high school

Obtained high school diploma

Skills

● Highly developed sense of organization and attention to detail

● Interact effectively with staff

● Excellent verbal skills

● Bilingual (English, Spanish)

● Patient

● Hard worker and reliable

● Critical thinker

● Great communication skills

● Efficient in time management

● Excellent customer service

●Computer skills

●Data entry

References

Alfredo Vazquez Supervisor 626-***-**** Sandra Ochoa Quality Supervisor 626-***-**** Rafael Sanchez Supervisor 786-***-****

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