Change Management, Risk Analysis, Gap analysis, Need assessment, and

Mohammad Qahir Hamdard, CSM

916-***-**** *****************@*****.***

Linkedin Profile

Business Analyst/ Business System Analyst

PROFESSIONAL SUMMARY

Accomplished and Result-oriented CSM Business Analyst/ Business System Analyst with experience in various financial, non-profit, insurance, health care, and government solution industries. Excellent track record of delivering cost-effective and high-performance technology solutions to meet challenging business needs that include gathering requirements, identifying business problems, developing functional, requirement specifications, system requirement specifications, use cases, backlog documents, user story documents, Test plans, test cases, requirement traceability matrix, and Test Analysis Report. Experienced in all aspects of Software Development Life Cycle (SDLC) and various development methodologies including Waterfall, Hybrid, and Agile-SCRUM. EDUCATION AND CERTIFICATION

• Bachelor of Business Administration (BBA) in Economics, Mirwais Nika University TECHNICAL EXPERTISE

• Change Management, Risk Analysis, Gap analysis,

Need assessment, and Peer Reviews

• Joint Application Requirement (JAR) and Joint

Application Development (JAD)

• Business Requirements (BRD) and Functional

Requirements (FRD), Use Cases, Business Process

Mapping, and UML diagrams.

• GDP, and CMMI Concepts and best practices.

• Product Backlog creation, Product Backlog

refinement, Screen Mockups, Product Backlog

Grooming

• Requirement Management Tools: SharePoint,

Jira, Confluence, Azure DevOps.

• Salesforce CRM, Cloud features, and AWS

platform.

• RDBMS, Database: Oracle, SQL Server.

PROFESSIONAL WORK EXPERIENCE

Business Analyst/ Functional Consultant CGI Inc, Sacramento CA 12/2019- Present

• Collaborate with the business to understand strategic goals and objectives, define requirements, assess that product fit business needs, and reengineer business processes as needed.

• Conduct Gap Analysis to derive requirements for existing systems enhancement

• Lead refinement sessions with the product owner to prioritize the backlog user stories for sprint planning.

• Work on breaking the Epics into the User stories and write detailed acceptance criteria for development.

• Support cloud base/AWS SaaS-based projects.

• Interact with business owners, SMEs, and management teams to identify the scope and to prepare Business Requirement Documents, Use Cases, User Stories, and Activity Diagrams, to further develop technical requirements and/or Functional Specifications.

• Perform product backlog grooming and Sprint Planning.

• Work closely with the product owner in backlog management and continuous delivery of features.

• Elaborate Software Requirements Specifications and Software Design Specifications for new, enhanced, and retired applications

2

• Assist the Product Owner with user story prioritization before the sprint planning meeting.

• Perform demos for the stakeholders of new functionality that was created in the current sprint.

• Ensure that all artifacts comply with corporate SDLC policies and guidelines.

• Facilitate defect review meetings involving all stakeholders to review defects, identify the severity and set priorities as per client requirements

• Participate in the development of training materials for the new technology and organizing User Training.

Business System Analyst CareFirst - San Francisco, CA 02/2017 – 12/2019

• Performed Risk analysis to analyze the implementation of new enhancements around existing features

• Involved in analysis of business and user needs, documentation, and translation into proper system requirement specifications.

• Prepared Business Requirement documents and communicated with the client for sign-off

• Interacted with system testers and developers to ensure business system features are properly implemented.

• Wrote SQL queries to extract data from the database for Backend Testing.

• Involved proactively communicating with the development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.

• Facilitated resolution and communication of cross-functional team on issues and decisions.

• Participated in Integration Testing User Acceptance Testing (UAT) and Functionality Testing.

• Used JIRA for bug tracking and reporting.

• Followed up with the development team to verify bug fixes and update bug status.

• Performed requirements decomposition.

• Assist in overseeing User Acceptance Testing to execute and track defects.

• Prepared Daily and Weekly status reports by summarizing activities on the project.

• Prepared the Traceability Matrix for mapping the requirements with the Test. Business Analyst Chemonics International Inc. 09/2014 – 07/2017

• Ensured that business objectives and requirements are understood and provided a context

• with which recommended solutions are aligned.

• Discussed with senior stakeholders on business change priorities within the context of the organizational strategy and objectives.

• Took responsibility for the work to investigate business problems and opportunities, and specified required changes to business processes, people skills, information, technology, and organization of structures and roles

• Provided technical assistance in identifying, evaluating, and developing processes and procedures that are efficient and meet business requirements.

• Learned, educated, and trained staff on newly developed systems and modifications of existing systems.

Business Development Specialist AECOM International 08/2013 – 09/2014

• Contributed to conducting Need assessment to identify opportunities and problems for private enterprises

• Contributed and recommend viable solutions to the private enterprises

• Assisted to develop and review RFQs and RFP for technology solutions

• Gathered and analyzed requirements for market-based solutions

• Contributed to draft marketing and promotion strategies. 3

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