Loan Processor Office Clean
Resume:
Kylie Mell-Johnson
*********@*****.***
Account Manager – Mountain West Financial
July 2020-June 2022
Account manager. Job duties included:
-Taking application from the borrowers for their potential home loan
-Collecting necessary documents needed from the client
-Calculating debt to income ratios to ensure qualification
-Keeping track of the loan officers schedules, meetings, client data base, marketing and upcoming appointments
-Remaining in contact with the client, loan process, underwriter and loan officer through the entire loan process
Loan officer assistant – First Choice Bank
May 2018-June 2020
Job duties included:
-Creating and maintaining and relationship with clients and potential clients
-Collecting necessary documents needed from the client and providing them to the loan officer and loan processor
-Making 25+ outbound calls a day
-Creating a schedule for 6+ loan officers I was assigned to and ensuring they stay on top of it and complete tasks as needed
-Setting up final closing dates with the client at time loan is ready for funding
Admin Assistant – Freedom Mortgage
February 2015- April 2018
Job duties included:
-Answering between 30-100 front desk calls daily
-Keeping the office clean and organized
-Ordering supplies as needed
-Meeting with clients at the front desk and directing them as to where the need to go
-Filing and clerical work
-Ensuring office staff is happy and taken care of
-Creating efficient schedule for team members in the office
Education
Associates Degree 2012-2015
Golden West College
Skills:
Proficient and Microsoft Word, Microsoft Office and Excel. 8+ years in customer service and client contact. Extending experience in encompass, salesforce, and CRM.
References:
Marissa Moore: Former Manager – Current VP of Loan Depot.
Ashlee Herr: Former Colleague – Team Lead at Big Rentz
Wayne Ostrander: Former Manager along with loan officer I assisted
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