CC Carol Clark

Conway, AR ***** +1-501-***-**** advjrz@r.postjobfree.com

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PROFESSIONAL

SUMMARY

Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS Client Needs Assessment

Loan Underwriting

Brand Visibility

New Account Development

Goals and Performance

Effective Selling Strategies

WORK HISTORY SALES/ASSISTANT MANAGER 05/2022 to CURRENT Car World Auto Group Conway, Ar

Completed store opening and closing procedures by counting drawers and managing security.

Assisted sales team with completing customer transactions and managing issues.

Trained new associates in successful sales and performance strategies. Demonstrated exemplary customer service by engaging clients on sales floor.

Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. Hired, trained and motivated sales and marketing professionals. Developed monthly team action plans and monitored progress. Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients. Coached sales team both collectively and individually to help each employee achieve monthly goals.

Used Software to keep track of sale's team performance metrics. Coordinated office operations and kept store in compliance with company standards.

BHA 05/2021 to 05/2022

Conway Behavioral Health Hospital Conway, Ar

Built and maintained positive staff relationships to promote teamwork and better serve clients.

Completed documentation for every incident and forwarded to correct personnel for review.

Conducted client rounds every Timeframe to check on residents. Performed client intake procedures according to internal standards for new admissions.

Facilitated on-site activities, support groups and outings for clients. Searched resident belongings prior to and during stays. Kept facility clean, performed basic maintenance and restocked supplies to support program needs.

Prepared and submitted daily Type reports to management. Charted on each patient daily.

Treated clients and families with respect and dignity. Took and monitored vital signs, administered medications and managed patient behavior.

Counseled and mentored clients on substance use and life choices. Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.

Assisted and counseled Number patients daily.

Assessed clients upon admission and discharge to detox; took blood draws for labs.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

QBHP 06/2016 to 05/2020

Birchtree Conway,Ar

Partnered with healthcare teams to address care plan management, development and implementation.

Diagnosed issues and implemented treatment plans to resolve problems or help manage symptoms.

Met with patients to discuss medical histories and current complaints. Reviewed patient allergies, problems, medications and immunization statuses.

Implemented therapeutic regiments involving medications and other interventions to mitigate symptoms and prevent reoccurrence. Recorded patients' health histories and provided over Number consultations weekly.

Determined appropriate treatments to achieve balance in body. Participated as monitoring physician in clinical trials of medications and treatments for patients suffering from Type conditions. Analyzed care plans and upheld JCAHO, Medicare and Medicaid guidelines.

Teamed with other physicians, specialists and health care providers to provide well-rounded care for complex cases.

Reviewed patient records, medications and immunization statuses. Devised treatment plans for disorders involving cardiovascular, endocrine and other internal systems.

Monitored practice budget closely to prepare financial reports for monthly board of directors meetings.

Liaised with staff, residents and fellows to engage in training and educational needs.

Prepared reports and conferred with interdisciplinary team to discuss patient progress.

Diagnosed and treated patients suffering from chronic, debilitating conditions.

Reviewed and researched patients' medical records and charts to determine past conditions.

Collaborated with healthcare team to support continuity of care and coordination of services.

EDUCATION Nursing

EACC, Forrest City, AR

Honor Roll 2003

3.5 GPA

Administrative Assistant

ASU/Bebee, Searcy, AR

Honor Roll 2000

3.5 GPA

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