Mail Processing Data Entry

TAMICKA VINSON

**** * ********* ***, *** *n, Apt 3n, Chicago, IL, 60629, US • 773-***-**** • *************@*****.*** Dedicated to learning, growing, and succeeding in any job that is given. Data Entry

10 Keys

45 Wpm

Excel

Microsoft Words

Communications

Team building

Customer service

Accounting - Certification Program - 1998

College of Office Technology - Chicago, IL

Mail Service Lead - November, 2011 to Present

Deluxe Corporation - Des Plaines, IL

Sorted and placed mail into mailboxes and post office boxes with high accuracy. Obtained signatures for the release of registered and special delivery letters and packages to designated recipients. Developed team communications and information for [Type] meetings. Answered [Number] calls per [Timeframe] to help customers with their questions and concerns. Solved [Type] issues, improved operations, and provided excellent customer service. Weighed letters and packages and calculated costs based on classification, weight and destination. Used automated mail processing equipment to sort and collate mail. Night Auditor/Rental Agents - August, 2008 to October, 2011 Advantage Car Renatal - Chicago, Illinois

Processed customer orders and entered them correctly into the system. Input daily number in an Excel spreadsheet

Copy and file daily document for the opening manage Reconcile daily banks

Greeted customers with enthusiasm, offered to take orders, and promptly and accurately completed each one. Answered calls to help customers with their questions and concerns. Managed multiple tasks in high-volume environment. Completed sales transactions, including all forms of payment that were accepted. Solved issues, improved operations, and provided excellent customer service. Professional Summary

Skills

Education

Work History

Rental Agent - June, 2004 to July, 2008

THRIFTY CAR RENTAL - Chicago, IL

Analyzed clients' business needs and assisted in deciding what resources and strategies to use. Trained new employees

Data Entry and 10 Keys

Managed multiple tasks in a high-volume environment. Collaborated with sales teams and clients to manage inventory, adjust orders, and handle logistics. Was in charge of maintaining the performance of Excel software applications and Power point automated performance test scripts. Kept track of everything.

Created way to increase sales for products pertaining for rental need for the customers Completed sales transactions, including all forms of payment that were accepted. Assistant Branch Manager - April, 1999 to April, 2004 TCF Bank - Melrose Park, IL

Increased customer satisfaction by using personal communication and frequent follow-ups. By training new members in improved sales strategies, I was able to maximize sales potential. Created new customer accounts, such as checking, savings, and credit lines. Informs employees about important changes in operational policies and procedures. Interviewed, hired, and trained staff members, ensuring that they were well-versed in company policies and procedures. Developed a rapport with my clients by making frequent, personalized recommendations for financial products and services. Moderate meetings for the purpose of disseminating operational information. Was in charge of the main branch's opening and closing times. Balanced daily cash deposits and vault inventory with a zero error rate. Trained and developed new team members in accordance with branch service standards and objectives.

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