Relations Specialist Project Coordinator

Sara V. Alise

Knoxville, TN 408-***-**** *******@*****.***

EDUCATION

California State University, Chico Chico, CA

BA in Journalism & Public Relations

WORK EXPERIENCE

Impact Marketing Chico, CA

Telemarketer Sep 2020 - Dec 2021

Sold memberships in a dying industry and was salesperson of the month in August 21’ Increased company revenue by 10% through upselling current customers Spoke with 200-300 leads each day

Learned how to talk to different demographics which increased my sales from an average score of 7 sales a day to 12 sales a day Make It Ring Marketing Fort Lauderdale, FL

Client Relations Specialist Apr 2022 - Jun 2022

Researched market trends to execute strategies to increase response rate across each client's specific campaign Regularly communicated with clients regarding the status of their requests, keeping them updated throughout the process. Reviewed monthly results with managers to identify highest & lowest response rates within our clients campaigns, analyzing the language and cadence which increased our response rate by 12% United Partnerships For Lauderdale, FL

VP of Operations Jun 2022 - Present

Collaborated with clients to discuss brand guidelines, goals, budgets, and timelines Successfully led a team of 20+ employees responsible for developing and implementing automated processes and systems throughout each department of the company.

Worked with department heads to streamline processes which saved the company $1500 per week Developed standard operating procedures and operational workflows for automated processes Improved outreach through team trainings, training 20+ remote and oversees employees PROJECT EXPERIENCE

Digital Marketing Internship Chico, CA

Intern Jan 2021 - May 2021

Coordinated social media campaign for new app launch on CSUC Geology department pages, resulting in 3k+ page visits Gathered data and feedback from target audience to create more effective content Created custom media lists using Excel and Google Sheets formulas, saving the team 5 hours per week FSB Public Affairs Sacramento, CA

Intern Oct 2021 - Dec 2022

Maintained a client database with up-to-date information on over 5000 entries Assisted with the development and implementation of local political campaigns which increased name recognition by 25% Performed research and presented via email to clients specific news clips each day that pertains to each of their industries Evaluated clients social presence by scanning specific categories and platforms, which helped broaden their outreach and following from 2k to 3k followers.

Generated reports on Excel to conduct trend analysis and research on competitors, identifying target markets to help optimize our clients outreach

LEADERSHIP EXPERIENCE

Pinehurst Cabana Club San Jose, CA

Staff Manager & Project Coordinator Apr 2016 - Jul 2019 Oversaw the creation and implementation of new policies and procedures that resulted in a 15% increase in productivity Managed the hiring process & trained new team members, resulting in an decrease in new hires next season, while creating a familiar environment for the members

Increased membership from 418 members to 586 new members and 50 new swim lesson clients, increasing total number of members by 40%

SKILLS & INTERESTS

Skills: AP Style, Account Management, Business Development, Microsoft Office (Excel, Word, PowerPoint), HTML, User Interface (UI) Interests: Strategy & Operations, Analytics, Public Relations, Public Affairs, Sales, College Football, Working Out

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