Service Representative Verification Specialist
Resume:
Amber Tucker
Houston, TX *****
advjl7@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Health Insurance Verification Specialist
Willis Towers Watson Via Benefits
September 2022 to Present
Confirm accuracy of health insurance policies in depth review of policy specifications and error corrections Remote Customer Service Representative
Continuum Global Solutions
February 2021 to June 2022
Billing and payment for Internet services
Remote Customer Service Representative
Alorica - Tucson, AZ
September 2019 to December 2021
Taking Calls for All Costco. Com online orders. Assistance with any issues with orders placed. CNA - Certified Nursing Assistant
Concentric Healthcare Staffing - Tucson, AZ
March 2017 to December 2020
Customer Service Representative
VXI Global Solutions - Tucson, AZ
August 2019 to October 2020
Retention
CNA - Certified Nursing Assistant
Sapphire of Tucson - Tucson, AZ
June 2016 to February 2020
Cashier
Ross Dress For Less - Tucson, AZ
January 2014 to May 2016
Education
High school diploma in GED
Tucson College - Tucson, AZ
Present
Certification in Cosmetology
Tucson College of Beauty - Tucson, AZ
Skills
• Makeup, hairstyling, retail (2 years)
• Certified Nursing Assistant
• Cosmetologist (1 year)
• Customer service (6 years)
• Typing (5 years)
• Hospital Experience
• Microsoft Word (9 years)
• Microsoft Excel (9 years)
• Multi-line phone systems (3 years)
• Ability to multi-task speak on the phone, take notes, review member advocate chat while providing great service (10+ years)
• Customer support (3 years)
• Customer retention (1 year)
• Customer service (6 years)
• Computer skills
• Computer literacy
• Organizational skills
• Phone etiquette
• Time management
Languages
• English - Expert
Certifications and Licenses
CNA
August 2015 to Present
Certificate Number: CNA1000047579
In Good Standing
CPR
American Heart
Licensed Cosmetologist
Present
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