Ana Santana
Homestead, FL *****
**************@*****.***
To obtain a position within the company that will allow me to utilize my work experience for the benefit of the company as well as for personal growth and professional advancement. Authorized to work in the US for any employer
Work Experience
Security Officer
Delta Five Security, LLC - Homestead, FL
January 2021 to Present
Security Officer
Security Officer
Akima - Homestead, FL
May 2018 to December 2021
• Monitored and authorized entrance and departure of employees, visitors, and other persons to maintain positive control of authorized personnel and security of premises.
• Wrote reports of irregularities and incidents that occurred on client property.
• Relieve the guards to take a break.
• Monitored all activity using cameras in select Control Centers.
• Patrolled client site on foot and on authorized motor vehicles to prevent intrusion and ensure security client property.
• Ensured continuity of operations before, during and after assigned shifts were completed.
• Responded to emergencies and any unusual occurrences in a quick and professional manner.
• Inspected all posts to ensure quality of service was rendered throughout the day. Security Officer
South Florida Security Group - Homestead, FL
August 2017 to May 2018
• Driving and foot patrol of interior and exterior areas of assigned locations
• Report suspicious activities and persons
• Write detailed narrative reports, maintain daily activity reports (DARS)
• Respond to emergency situations requiring security assistance
• Access control through an admittance process
• Screen visitors and client employees in an efficient manner in order to expedite or bar their admittance to the site or facility
• Check for unsafe conditions, hazards, unlocked doors, and security violations Security Officer
KENT SECURITY SERVICES - Bay, FL, US
March 2017 to August 2017
• Answer alarms and investigate disturbances.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises (badge scan).
• Write reports of irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Youth Care Worker
CHSI - Homestead, FL
November 2016 to March 2017
• Provide direct supervision of children in care and always maintain line-of-sight.
• Provide oversight during recreation, mealtime, relaxing time, and play.
• Assist during transition and movement of children from one activity to the next and one physical location to another.
• Interact with children in an appropriate manner, including playing games or during recreational time. Security Officer
KENT SECURITY SERVICES - Bay, FL, US
October 2016 to November 2016
• Answer alarms and investigate disturbances.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises (badge scan).
• Write reports of irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Supervisor
Wal-Mart - Homestead, FL
June 2016 to October 2016
• Supervised a team of 15 employees
• Manage product records
• Stock shelves
• Customer Services
Catering Manager
EmpHire - Miami, FL
January 2015 to April 2016
Any available position that the agency had was assigned to me Assistant Manager
Rainbow ( PAR-TIME) - Miami, FL
February 2014 to June 2015
• Maintained count of cash registers
• Made Bank deposits
• Maintained a visually appealing display for the entire store
• Employee Discipline
• Customer Services.
Ashley Steward
Assistant Manager - Miami, FL
November 2012 to January 2014
• Exceeded personal sales goals for every quarters
• Communicated information to customers about product quality, value, and style
• Hired Employees
• Provide excellent customer services
• Recruit and Train staff
Assistant Manager
Rainbow Kids - Miami, FL
June 2011 to October 2012
• Encourage the achievement of brand and performance goals
• Hiring and Firing
• Maintained Inventory
• Customer Services
• Manage shift and Payroll for entire store
Education
High School Diploma
Miami Southbridge High School - Miami, FL
1986 to 1990
High school diploma or GED
Skills
• Fluent in both (English & Spanish)
• Well versed (Word, Excel)
• Communication Skills
• Personnel training and development
• Inventory Control
• Cash accuracy
• Time Management
• Customer Service
• Spanish
• Supervising Experience
• Assistant Manager Experience
• Security
• Loss Prevention