Data Analyst Customer Service
Resume:
Alexis Perez-Cintron
Business Intelligence Developer
CONTACT
Houston, TX 77079
Email: *************@*****.***
Mobile Number: 832-***-****
SUMMARY
Certified MS Azure and BI consultant with over three years of experience in different industries. Excellent reputation for resolving problems and highly improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing technical skills such as Data Engineering, Data analysis and Business Intelligence As an independent consultant I have been heavily involved on client delivery project tasks such as requirements gathering. I have also deep technical experiences in Microsoft Azure Solutions, DevOps, Azure Data Factory, MS Power Bi, Azure Synapse and MS SQL server.
SPECIALIZATION
Specialized: SQL Server, Power Bi Reporting, MS Azure Solutions Building: Data Models, Reports and Dashboards
SKILLS
● Microsoft Power BI
● Microsoft SQL Server
● Data Warehousing
● ETL / ELT – Azure ADF
● MS Synapse
● Microsoft SharePoint Serve
EXPERIENCE
Tecnics -
Houston Tx
Sept 2022 - Dec 2022
Roles: Jr. Bi Developer
Works closely with management to prioritize business and information needs. Identified, analyzed and interpreted financial data sets, while looking for trends or patterns. Created and designed reports and dashboards in an easy-to-understand format Presented reports to management.
Performed other related duties as assigned such as editing Dax measures.
Genuent-
Houston Tx
May 2022 - Jun 2022
Roles: Analytics Associate (Baylor)
Works closely with management to prioritize business and information needs. Identified, analyzed and interpreted financial data sets, while looking for trends or patterns. Created and designed reports and dashboards in an easy-to-understand format Presented reports to management.
Performed other related duties as assigned such as editing Dax measures.
HERSI Construction-
Houston Tx
(Formerly known as Solerallc Construction)
November 2019 - September 2021
Roles: Junior Business Intelligence Developer and Data Analysis Consultant
● Developed a large number of BI reporting tool suites.
● Provided technical oversight to clients.
● Participated in planning and implementation of product roadmap.
● Performed troubleshooting on existing reports.
● Developed modern KPI dashboards and reports with an eye to usability and user experience.
● Developed, identified, designed, built, tested, optimized, and maintained a Data Warehouse using the entire Microsoft BI Stack.
● Key contributor to design a multi-track project to complete the redesign of a business partner SQL Server Data Warehouse.
● Created Star Schemas for BI applications.
● Developed simple and powerful charts, drill-downs by leveraging appropriate analytical and graphing components.
Language Line Solutions-
Houston Tx
March 2017 – Feb 2019
Role: Onsite Spanish Healthcare Interpreter
● Rendered correct concepts and meanings according to the conventions of established interpretation protocol.
● Provided clear and accurate renditions with no additions or omissions.
● Applied good customer service, clear enunciation, pronunciation, pleasant and professional voice, and polite forms of expression.
● Followed client's instructions, managed the flow of the communication while avoiding taking over the touch, and interacted with the limited English proficiency speaker without the client's expressed approval.
● Shoed understanding and applied protocol and terminology in the healthcare industry.
● Always kept a professional demeanor throughout the assignment at all times.
● Provided clarification and cultural brokering using excellent judgment and skill.
● Demonstrated commitment to cultural sensitivity and working in a diverse environment. Sports Medicine Clinic of the Caribbean-San Juan PR Dec 1999 – Jan 2004
Role: Rehab Tech
● Assisted physical therapist with therapeutical techniques to help meet the patient's rehabilitation goals, including performing exercises with patients, helping patients achieve strengthening activities and stretch safely, and ensuring the patient's comfort during a session.
● Documented and created reports to analyze and record patients' rehabilitation process details and track their progress.
● Prepared the physical therapy equipment utilized during the session so the therapist can get to work with patients once they have arrived in the office.
● Thoroughly sanitized the equipment before and after treatments assuring patients remain healthy and safe.
● Assisted in scheduling patients' appointments.
Education
Inter-American University of Puerto Rico - Metropolitan Campus Bachelor's degree
Aug 1999 – Jun 2000
Udacity
Nanodegree, Business Analytics
Apr 2021 – Jul 2021
CERTIFICATIONS
Da-100: Microsoft Data Analyst Associate
Data Camp: Data Analyst with SQL Server
TRAINING
● Udemy The complete SQL Bootcamp: From Zero to Hero
● Udemy The Business Intelligence Analyst Course
● Udemy Financial Reporting with Power Bi
● Udemy Microsoft Power Bi Desktop for Business Intelligence
● Udemy Excel Data Visualization for Business Analytics
● Udemy Mastering Dax Calculations
● Udemy Understanding Key Dax Functions in Power Bi
● Udemy Data Storytelling and Data Visualization
● Udemy Microsoft Certified Data Analyst Associate with Power Bi
● Coursera Build Dashboards in Power Bi
● Coursera Getting Started with Power Bi Desktop
Portfolio Website Link
https://www.novypro.com/profile_projects/alex-perez
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