Cindy B. Sineiro

Taunton, MA advjjk@r.postjobfree.com 774-***-****

Target: Medical Office Administrative Assistant

Profile

Recent Office Administration graduate with 20+ years of customer service experience in the retail sector. Recognized for loyalty and consistent follow-through. Thrive in a fast-paced environment that requires strong multi-tasking abilities. Fluent in Portuguese.

Education

Bristol Community College, Fall River, MA

Associate in Science in Office Administration, Medical Administrative Assistant option, May 2022

Associate in Science in Computer Information Systems, Computer Programming option, May 2007

Related Courses

Medical Terminology

Medical Transcription

Medical Insurance Forms Preparation

Speech Recognition

Administrative Office Management

Medical Office Procedures

Medical Office Portfolio Development

Advanced Microsoft Word

Text Editing

Introduction to Computers & Software Applications

Clerical Experience

Charles River Medical Associates, Marlborough, MA June – August 2022

Medical Secretary

Answered telephones and directed calls to appropriate staff.

Relayed patient concerns to medical staff to determine appropriate action.

Scheduled and confirmed patient appointments.

Greeted visitors. determined purpose of visit and directed to appropriate department.

Verified insurance and resolved issues with coverage.

Trained in Epic MyChart Patient Health Information System and OSHA regulations.

Customer Service Experience

McDonald’s Restaurant, Raynham, MA August 2000 – June 2022

Assistant Manager

Interviewed, hired and trained staff to follow store policies and procedures, including food safety and OSHA.

Took customer orders and served meals while overseeing Crews ranging from 3-14 employees.

Developed and implemented strategies for meeting sales goals while delivering the best possible customer experience for every patron.

Performed administrative duties such as managing cash draws, and bank deposits.