JOY K . THAMPRATEEP
HOUSTON, TEXAS 936-***-**** advjia@r.postjobfree.com WWW.LINKEDIN.COM/IN/JOY-K-THAMPRATEEP UNIVERSITY OF HOUSTON, HOUSTON, TEXAS
Bachelor's Degree of Science in Retailing and Consumer Science, Dean's List Award LANGUAGES: Fluent in English and Thai
OTHER EDUCATIONS: Google Analytics Coursera, Salesforces certificate Coursera, AutoCAD 3D certificate, Life & Health License of Insurance.
E D U C A T I O N & O T H E R
P R O F E S S I O N A L E X P E R I E N C E
Gather and analyze information to identify new markets and customers, demand for products and services, and efficacy of existing marketing campaigns and strategies with CEO to create, market and launch new events Conducts market research, sales forecasting, and strategic planning to assess and ensure the sale and profitability of products. Ensure customer satisfaction by providing timely response for each request and quotes Implemented social media analytics which resulted in 500% growth in follower count in 6 months Plasma Systems, Inc.
Marketing Manager (Prev. Marketing Coordinator)
Marketing Analytics
Houston, Texas
Aug 2021 - Present
Assess individuals' financial needs and help them decide on investments, tax laws, and insurance. Offer strategic advice on products and services for both short- and long-term goals, such as budgeting for education expenses, saving for retirement through investments and debt management tools. World Financial Group
Financial Advisor (Licensed in Texas)
Houston, Texas
Jul 2020 - Present
Designed the overall merchandise floor plan and displays to assesses foot traffic and customer choices and collaborated with the marketing and creative teams
Built visually interesting displays that attract new customers and increase sales by promoting retail brands, products and services in-store. Macy's Holding, Inc
Visual Stylist
Houston, Texas
Mar - Aug 2021
L E A D E R S H I P E X P E R I E N C E
Focused on maintaining the team, growing customer base by exceeding service standard consistently and responsibly managing cost controls Led the team to consistently exceed guest expectations and employed marketing strategies Pokeworks Houston
General Manager and Marketing Analyst Interns
Houston, Texas
Jan - May 2021
Monitored the arriving immigration problems, retrieved relevant documentation and reported accordingly ensuring adherence to all procedures with regard to travel, immigration and safety regulations Hallmark Aviation Services
Emirates Airline Lead Agent at Arrivals
Houston, Texas
May 2019 - Mar 2020
Action-oriented creative marketer passionate about learning new skills and actively seeks new experiences that challenge new perspectives and require critical thinking. Known to work well with cross-functional. Upskilled in Project management, CRM, and Financial Analytics while being furloughed during COVID-19 lockdown.
S U M M A R Y
Digital Marketing: Google Ads, Facebook, Instagram and TikTok Ads Manager, Wordpress Data Analytics: Excel, Google Analytics
Project Management & CRM: Asana, Hubspot, Salesforce Design: Adobe Photoshop, WIX, Canva, AutoCad
C L I N I C A L T O O L K I T :
Conducted regular inspections of the restaurants both BOH and FOH. Reviewed customer surveys to develop and implement ways to improve customer services and food quality. Developed the company website which allowed customers to place the order online as well as make reservations. Implemented social media analytics from every social media platforms The Woodlands Thai Cafe
Supervisor and Marketing Manager
Marketing Analytics & SEO:
The Woodlands, Texas
Jun 2018 - Jul 2019