Security Officer Front Desk

Tammie Banks

**** ********* ******* **., ******, Texas 77346 · 832-***-**** · *******************@*****.***

EDUCATION

Gary Job Corps, San Marcos, Texas May 1989

Certified Nursing Assistant Certification

M.B. Smiley High School Houston, Texas May 1987

LEADERSHIP EXPERIENCE

Unique Butterfly Resale Shop Humble, Texas June 2015 - August 2018

Store Owner

Supervised and directed a team of 5, including 2 shift leaders to ensure smooth follow of store operation

Planned weekly store meetings and provided items in popular demand

Created a motivated and positive store environment to inspire employees and make the customers feel welcomed

PROFESSIONAL EXPERIENCE

Life Savers Emergency Care, Humble, Texas December 2021 - Present

Medical Assistant

Registers patients at the front desk by scanning, filing, and answers the phone

Performs COVID & Lab testing, EKG’s, and vitals

Wicked Whisk, Oak Ridge North, Texas June 2019 - Present

Caterer

Worked 12-15 hours per week while juggling demands of working an additional job

Ensured customer satisfaction by providing personalized service of backstage catering

The Good Shepherd, Houston, Texas May 2019 - Present

Caregiver

Provided care for elderly patients

Assisted clients with bathing, clothing, and feeding

Tammie’s Healing Hands, Houston, Texas February 2000 - Present

Caregiver

Provided care of clients, ensuring a safe and comfortable environment

Assisted with daily routine through providing transportation for medication/grocery pick up, and doctor visits

Performed light housekeeping duties including laundry and food preparation

GardaWorld (Watco) Port, Houston, Texas May 2021 - January 2022

Security Officer

Supervised Bill of Lading, dock patrols, pilot and boatman pick up/drop offs

Performed truck inspections, documentation, twic card checks

Shipped vessels and barge discharges

DHL at Allied Universal, Houston, Texas February 2020 - May 2021

Security Officer

Processed all incoming/outgoing trucks

Patrol, observe, and report

Unique Butterfly Resale Shop, Humble, Texas June 2015 – August 2018

Store Owner

Managed and ran a self-made business

Ensured customer satisfaction by providing personalized service

Trained employees on policies and sales

Memorial Hermann Hospital, Houston, Texas 1995 – 2000

Unit Secretary (1995) & Directors Secretary (1998)

Produced information through transcribing, entering, faxing/copying data, and record keeping

Interacted with the patients through caregiving duties

HONORS AND AWARDS

Billing and Coding · BLS/CPR Certified · TABC & Food Handler Certification · Certified Mortgage Field Service Inspector Certification · CNA Certification · Twic Card Certified

SKILLS/VOLUNTEER WORK

Senior Service Coordinator · Youth and Family Promise Volunteer · Computer Skills · Data Analysis · Event Planning · Bookkeeping · Client Transporter · Time Management · Communication Skills · Retail Management · Packaging and Material Handling

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