Center Associate Fulfillment

MEGAN LAM

advjas@r.postjobfree.com

Charlotte, NC 28262

CONTACT

Detail-oriented professional with

excellent communication,

interpersonal and creative thinking

skills. Aiming to leverage my abilities

to successfully fill the vacancy at

your company. Frequently praised

ashard-workingg by my peers, I can

be relied upon to help your

company achieve its goals.

PROFESSIONAL SUMMARY

Fulfillment Center Associate

Amazon, Concord, NC

Receptionist

AQ Nail Spa, Wake Forest, NC

Cashier

Harris Teeter, Raleigh, NC

EXPERIENCE

September 2021 - Present

Unloaded inbound shipments and safely moved products to storage locations.

•

• Helped with picking and packing, pallet building, and assembly. Moved product from staging or storage areas into outbound trucks

• and trailers.

Moved cartons and totes from conveyor belts and placed on pallets or carts.

•

Used forklifts and pallet jacks to transport items to staging areas or loading docks.

•

March 2019 - July 2021

Answered questions about organization and provided callers with

• address, directions and other information.

Checked visitors in and directed or escorted to appropriate departments and personnel.

•

Displayed pleasant and professional voice and demeanor, positively representing organization.

•

Used sign-in sheets and other check-in procedures to track visitors

• on premises.

Used proper telephone etiquette, answered calls and caller questions and transferred to proper extensions.

•

January 2019 - May 2021

Greeted and informed customers of products, fostering positive store experiences.

•

Attended training to refresh on current procedures and learn process

• improvements.

Maintained inventory and store visual presentation to meet customer needs.

•

• Built and maintained positive working relationships with co-workers.

• Delivered service excellence through all points of contact.

• Provided efficient and courteous service to customers.

• Resolved and de-escalated issues to address customer concerns.

• Processed cash, check and credit cards for customer purchases. Arranged and replenished displays and merchandise racks to

• maintain store appearance.

Bachelor Of Arts (B.A.) In General Psychology Candidate University of North Carolina at Charlotte, Charlotte, NC EDUCATION

Expected Graduation May 2025

Extracurricular Activities

• Community Service

SKILLS

• Order Picking and Processing

• Warehouse Fulfillment

• Item Transport

• Maintaining Quality Assurance Standards

• Production Line Operations

• Pallet Arrangement

• Stocking and Replenishing

• RF Scanning Devices

LANGUAGES

• Vietnamese

Bilingual

CERTIFICATIONS

• Microsoft Word

• Microsoft Excel

Contact this candidate