Crew Team Customer Service

Yvonne Padia

*** * ****** **., ******, California, 93637, US 559-***-**** *************@*****.***

Discussing sales performance, maintaining accountability, and recognizing excellent performance were all successful ways to engage with employees.

Supporting staff when dealing with customer issues and communicating directly with customers is customer-oriented in maintaining service standards.

In-depth knowledge of all aspects of store operations, as well as the ability to identify and capitalize on improvement opportunities.

Competent in all aspects of store operations and dependable in identifying and implementing improvement opportunities.

Desire to take on a new and challenging role as part of an expanding operation. Customer service

Money Handling and management

Multitasking

Self-motivated

Team building

Team Leadership

Strong verbal communication

Process improvement

Organization

High School - 2002

Duane E Furman High School - Madera, CA

Closing Manager - May, 2018 to December, 2022

McDonald's - Fresno, CA

Ensure top quality service provision via consistent supervision of team members Oversee activities in the kitchen to ensure top quality foods are prepared Schedule, train, and hire personnel for food service Oversee complete cleanliness and tidiness of the outlet Listen to clients in the event they have one complaint or the other regarding quality of service delivery Resolve quickly any complaint or issue related to food quality Ensure there is adequate stock of supplies and also consistently maintain inventory Manage cash registers professionally

Welcome customers and also provide them with the menu Carry every member of staff along and get them adequately informed on important issues as and when due Pack orders by the client and get such delivered as requested Crew Trainer - May, 2015 to December, 2018

McDonald's - Madera, CA

Conducting training sessions on food preparation, hygiene, customer service, and other topics Ensuring that all safety regulations are followed in the workplace Providing feedback and coaching to employees who need improvement in their performance PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Crew Team Member - April, 2016 to December, 2017

Corner Bakery Cafe - Fresno, CA

Keeps all areas in bakery clean;

Ensures quality of all products in bakery meet company standards; Ensures pricing and expiration dates are accurate; Provide exceptional customer service;

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